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PC Technician's Troubleshooting Pocket Reference [Paperback]

Stephen Bigelow
3.9 out of 5 stars  See all reviews (11 customer reviews)
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Book Description

Oct. 13 2000 007212945X 978-0072129458 2
*Fully revised updated edition. first edition was strong seller - over 30,000 sold. *Ties into the booming A+ Certification market. A+ technicians specialize in PC hardware troubleshooting. *Follows success of Pocket Reference Series by Bigelow, which has sold over 70,000 copies. *Handy format - designed for technicians, in a convenient, portable, pocket-sized edition. *Leading author - Bigelow's last three books have sold well over 250,000 copies.

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Product Description

From Amazon

I don't know where the folks at Osborne buy their clothes, but on my planet a pocket is only slightly larger than a hand. I can put my wallet in my pocket. I can carry three or so Zip disks. But I've tried and tried, and I just can't jam in all 600+ pages of Bigelow's PC Technician's Troubleshooting Pocket Reference into any pocket I have. The thing is an inch-and-a-half thick, definitely not pocket-sized. It's satchel-sized. It's put-it-under-the-tyre-to-keep-the-trailer-from-rolling-down-the-hill sized.

Form factors aside, Bigelow's book lives up to its title; it's all troubleshooting information. Wonderful! This book is assuredly not meant to be read front to back. It works like this: start with a problem and then look up the solution. Bigelow divided the book into sections for various parts of the PC or devices connected to it. You look up the device, read about it, heed some general maintenance wisdom and then peruse the various "symptoms" and cures. Very nice, and just about the best information on troubleshooting I've seen.

On the key subject of disk partitioning, this book fits the bill--but only in troubleshooting partitioning problems. On that subject, Bigelow does a fine job, even suggesting third-party solutions. In fact, the book does contain many third-party solutions, as well as advice on what to do in Windows for troubleshooting.

This book is not for everyone. Most of the introduction is aimed at computer technicians or troubleshooting professionals. But at the price, it's a good investment. At the very least, it will make you the hero of your block when it comes to troubleshooting PCs. --Dan Gookin

From the Back Cover

A quick reference for on-the-job PC repair and maintenance!

Get essential PC troubleshooting and diagnostic information from this handy pocket reference. Packed with code tables, commands, symptom summaries, solutions, and other key details, this easy-access guide gives you just the facts you need - at your fingertips. Slip it into your toolbox and take advantage of the concise advice, tables, and charts inside. The book covers virtually every major PC component, including drives, input devices, modems, motherboards, and peripherals. Diagnose - and fix - PC problems on the job with help from this easy-to-use pocket guide.

  • Prepare a PC for service - manage static, check power, inspect cooling devices, scan for viruses, and more
  • Troubleshoot floppy drives, hard drives, and CD-ROM/CDR/CD-RW drives
  • Manage input devices, including keyboards, mice, and joysticks
  • Diagnose motherboard problems, such as beep codes, POST codes, and CMOS setup/battery issues
  • Troubleshoot video systems
  • Install and maintain peripherals

Inside This Book (Learn More)
First Sentence
Troubleshooting is a lot like taking a test. Read the first page
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

Most helpful customer reviews
1 of 1 people found the following review helpful
1.0 out of 5 stars Very Disappointing July 20 2001
Format:Paperback
I purchased this book because of the several glowing reviews of it on Amazon. Now that I have a copy (which I will be returning shortly) I can only guess that those reviews were written by friends of the author. This book is little more but a long and rambling antidotal collection of PC repair stories roughly organized into general failing areas. No symptom analysis, no error code explanations, no organized flowcharts of logical procedures, no tables of settings and types. Just paragraph after paragraph of "if you notice this, try that". In my mind this should be called something like the "Jeff Foxworthy you might be a redneck PC repair tech manual". However, if you are new to PC repair and have no idea where to start looking for the resolution of a problem, this MIGHT be just the book you need - because you can sit and thumb through it and look like you are doing something useful while you await the arrival of the guy who knows what he's doing. You might even stumble on an antidote that actually applies to the problem you are currently experiencing.
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5.0 out of 5 stars Excellent reference but not intended for novices Oct. 11 1998
By A Customer
Format:Paperback
As a person who seems to be called upon more and more to fix someone's computer, and as one who's learned by doing in several years of owning these machines (my first was a humble 8088 with a then-huge 20 megabyte hard drive, way before today's Pentiums), I've found this book to be an invaluable reference for assistance in diagnosing computer problems. This is NOT the book for the computer neophyte who knows pretty much how to turn the machine off and on, and who can type a letter and get on the Internet but not much else; it assumes a level of familiarity with computer processes considerably higher than that. However, if you know how to take the cover off, if you're not afraid to remove and replace cards, and you have a basic understanding of interrupts, COM ports and the like, this book is DEFINITELY for you. I heartily recommend this book for the tinkerer, the unofficial neighborhood computer guru, and the professional technician. Two more of his titles that I've purchased and have found just as indispensable is Bigelow's Build Your Own PC Pocket Reference, and his PC Hardware Fat Faqs: Troubleshooting, Upgrading, Maintaining and Repairing. This man KNOWS computers.
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5.0 out of 5 stars Concise, useful, and it fits in a toolbox May 19 2000
Format:Paperback
Stephen Bigelow's book on Troubleshooting PCs is a personal favorite, containing (literally) pounds of practical advice and information. Alas, that great work is far too bulky to fit inside my toolkit... which is why I own this book.
There are no frivilous details here, only the "meat and potatoes" a technician needs to do his or her job correctly. It is loaded with lists of facts (POST codes, AT and DOS commands, connector pinouts, and so forth), as well as instructions on diagnosing and resolving many hardware problems. My only complaint is that not all the page numbers in the index are correct, but the book is so well-organized that I seldom need the index.
When troubleshooting a PC, I use this book almost as often as my screwdriver. It is a tool that few technicians should be without.
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5.0 out of 5 stars Get the book, you will NOT regret it! June 19 2003
By A Customer
Format:Paperback
This book is amazing. I repair and troubleshoot PC's professionally, this book is one of my most valuable tools. I always take it with when I am out in the field. I cannot even begin to guess how many times this book has help me find a solution to a problem quicker than I would have found it on my own. I own many pc repair and troubleshooting books. If I were made to give them all up but one; I would not even have to consider which one I would keep. I would keep Bigelow's PC Technician's Troubleshooting Pocket Reference without hesitation. Get the book, you will not regret it. It is a must have tool for your repair kit, absolutely incredible!
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2.0 out of 5 stars I don't recommend it Sept. 3 2003
Format:Paperback
Poorly organized. Useful neither as a field reference nor study manual. Don't waste your money. Much better investments are: (1) Upgrading And Repairing PCs, Field Guide, by Scott Mueller, and (2) Pocket PCRef, by Thomas J. Glover & Millie M. Young.
If you're studying for the A+ Exam, check out 'A+ Certification', by Michael Meyers. Another excellent book which goes into greater depth, is 'Upgrading And Repairing PCs', by Scott Mueller.
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By A Customer
Format:Paperback
This book is filled with the information computer repair professionals need to do their jobs. The reference is split into major categories, like Input Devices, Motherboard and Drive Troubleshooting. From there you can quickly look up the specific error and find a solution. Multiple solutions are almost always provided. The collection POST codes for different manufacturers is alone worth the price of this book.
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