I own one of the largest Residential Cleaning Services in my State. I use this machine exclusively for my hard floor areas. I found that the suction is terrific and is equal to machines that cost hundreds more. It is simple to operate. It has no "powerhead", so it is pretty much only a hard surface vacuum. However, I found a hand held turbo attachment that works wonderful with it becaause of the great suction this machine has. It makes the turbo scream with power enough to pick up the worst pet hair on furniture and hard to get areas of carpeting between furniture and walls. I have 20 of these machines, which have lasted a long time, considering that we put 20 times more usage on them than a normal household would.