Never owned a safety razor before, but it was pretty easy to figure out how everything works. Also, not sure if it gets as close as my regular razor, but that could easily be my fault.
My main issue was that the razor arrived with many scratches and chips, however, it wasn't worth the time and effort it would take to return it, especially if I ended up receiving another razor with the same problem.
UPDATE: After shaving with it for a while, I find it pretty nice to use. Never managed to cut myself either, other than a minor scratch here and there.