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PetSafe Simply Clean Self-Cleaning Litter Box

by Petsafe
3.4 out of 5 stars 77 customer reviews
| 3 answered questions

List Price: CDN$ 169.99
Price: CDN$ 136.67 & FREE Shipping. Details
You Save: CDN$ 33.32 (20%)
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Ships from and sold by Amazon.ca. Gift-wrap available.
6 new from CDN$ 136.67
  • Continuously cleans without disturbing your cat
  • Reduces foul odour and odour-causing bacteria
  • Limited Lifetime Warranty when purchased from a PetSafe Authorized Retailer. For more information, please visit the PetSafe Store

Deals in Pets


Frequently Bought Together

  • PetSafe Simply Clean Self-Cleaning Litter Box
  • +
  • Petmate 22990 Litter Catcher Mat, Extra Large (Grey)
Total price: CDN$ 176.56
Buy the selected items together


Product Details

  • Product Dimensions: 66 x 48.3 x 25.4 cm
  • Shipping Weight: 6 Kg
  • Item model number: PAL17-10786
  • ASIN: B000GF0X38
  • Date first available at Amazon.ca: Aug. 6 2010
  • Average Customer Review: 3.4 out of 5 stars 77 customer reviews
  • Amazon Bestsellers Rank: #1,014 in Pet Supplies (See Top 100 in Pet Supplies)
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Product Description

Introducing the 1st continuous self-cleaning automatic litter box system. The PetSafe Simply Clean Litter box system is quiet and simple to use. The PetSafe Simply Clean continuously cleans without disturbing your cat. It's easy to clean, reduces odor and odor causing bacteria. The Simply Clean uses recycled plastic shopping bags, it's economical and environmentally safe. For cats up to 15 pounds.


Customer Reviews

Top Customer Reviews

I was very excited to try this product. The set up was easy, my (two) cats took to it right away and it seemed in good working order. I thought I would never have to scoop litter again!
That is until I went to check on it later in the day and found the clean litter tossed over the sides onto the floor. The unfortunate problem is with the design. After the cats do their business they use their paws to cover it. Well, because the litter guard is too low, they end up scooping the litter out of the box. The largest mound is where there is a dip in the guard. I assume that is to make it easy for the cats to enter. The box is so low to the ground that it really doesn't need to be part of the design. Every time they use it they must paw out about 2 cups of litter. So I have been scooping it off the floor and back into the box. There goes my dream of never scooping litter again. I will be returning this and contacting the company with hopes that they improve the design.
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I've had this product for about 8 months and absolutely love it. I've always used good quality litter, so I have had no problems with small clumps and the unit has worked very well. I agree with the other poster who pointed out that the cats tend to spray litter over the sides. This happens to me too, because the plastic side guards aren't quite high enough. What I have done is put a kitty litter mat in front of the box. All the kitty litter that is sprayed out by my overzealous kitties lands on the mat and I can easily dump it back into the box after a few days.

I have two smaller sized cats, and I typically go about 3 days between having to empty the bin. I tell you, this product is amazing. Much better than sifting through cat poop every day!
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Verified Purchase
Length: 1:22 Mins
GARBAGE ! Makes LOUD and ANNOYING noises since day one. After a week of use it's just getting worst. PetSafe customer support is USELESS and they keep telling me to call the 800 number to get support. It's easier and faster to just return the whole unit to Amazon. I have tried the Litter Robot and different automatic litters, PetSafe is the worst so far. Waste of money and waste of time trying to get online support.

Edit: The unit just died today. Light doesn't even turns up when i connect it. The litter and conveyer doesn't move anymore. It didn't even last 10 days before totally dying.
PetSafe customer support is still not helping me, if they sent the replacements parts when i first asked for them i would probably have them already but now it will probably take another month until i can finally use this junk. Why does a company have online support if they refuse to help you beside repeating to call the phone number to get support ? We aren't living in 1990, all companies in the world offer online support so why not PetSafe ?

Update: they sent me replacement motors, a few days later the noise came back.
I bought two litters because i have 2 cats and both are making horrible noise. I bought two timers and let the litters run only 3 hours per day, but it still wakes me up in the middle of the night. There is nothing to do to stop the noise.
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Verified Purchase
So this is a product that WHEN USED CORRECTLY will make your life so much easier.

We have a 1 cat household, used to have 2 cats when we first bought this.

It's SO EASY, and the use of grocery bags in the catcher is the best thing since nutella. It does occasionally and always has made some noises here and there but mostly prior to now that was poop collecting in the in or moving up the ramp. After nearly 3 years the motor is finally giving way so we're out to buy another.

Once a month we would take it apart and clean it wholly (all moving parts and dish) and oil up moving parts, and spray the base with pam or olive oil. Maybe that's how we were so successful at having this run for so long. Either way... LOVE THIS.
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Verified Purchase
I initially am thrilled with my PetSafe Simply Clean Continuous Litter Box.

It is lightweight and easy to assemble.

It works fine and as advertised. I have a large cat who took to it right away with no trouble at all! :)

The design is far superior to the raking litter box type - I previously had a Littermaid elite - which was a dirty, smelly mess!

My only disappointment is the lid/cover which covers all the moving conveyor belt - mine seems to not engage properly or has a hairpin trigger, the cover with the slightest nudge comes loose and causes the unit to stop working. This protective lid or cover must be aligned and engaged for the unit to operate correctly. I have read other reviews where users had to weigh the lid down to make the unit continue to operate.

OUTSTANDING CUSTOMER SERVICE!!!!
I called PetSafe and found there customer service and response outstanding! The support person had a unit infront of them, tried to replicate the issue and decided to send me out a new replacement! I'm thrilled. In addition, they will continue to support their product for a full year and then a limited warranty for an additional 5 - whereby you can get replacement motors or new unit at a heavy discount!!! Wow.

Really and truly, nothing to lose here. Buy this product, it works and be assured the company supports what they sell!
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