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Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time [Paperback]

Howard Schultz
4.2 out of 5 stars  See all reviews (60 customer reviews)
List Price: CDN$ 18.50
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Paperback, Jan 13 1999 CDN $13.51  
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Book Description

Jan 13 1999

The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle’s waterfront has grown into a company with over sixteen hundred stores worldwide and a new one opening every single business day. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction.

In Pour Your Heart Into It, CEO Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that “has changed everything . . . from our tastes to our language to the face of Main Street.” (Fortune)


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Product Description

From Amazon

Since 1987, Starbucks's star has been on the rise, growing from 11 Seattle, WA-based stores to more than 1,000 worldwide. Its goals grew, too, from the more modest, albeit fundamental one of offering high-quality coffee beans roasted to perfection to, more recently, opening a new store somewhere every day. An exemplary success story, Starbucks is identified with innovative marketing strategies, employee-ownership programs, and a product that's become a subculture.

Whether you're an entrepreneur, a manager, a marketer, or a curious Starbucks loyalist, Pour Your Heart into It will let you in on the revolutionary Starbucks venture. CEO Howard Schultz recounts the company's rise in 24 chapters, each of which illustrates such core values as "Winning at the expense of employees is not victory at all." --This text refers to an out of print or unavailable edition of this title.

From Library Journal

Schultz, chairman and CEO of Starbucks, and writer-researcher Yang trace the growth and development of Starbucks from a single store in Seattle, which in 1973 sold only dark-roasted coffee beans, to the international business it has become today. Schultz does not conceal his passion for good coffee or for his company. His initial goals were to introduce Americans to really fine coffee, provide people with a "third place" to gather, and treat his employees with dignity. The extent to which he succeeded and the obstacles encountered along the way are the subjects he tackles here. This is not, in the strictest sense, a how-to book despite its considerable detail but more a motivational title. Recommended for large public libraries.?Joseph C. Toschik, Half Moon Bay P.L., Cal.
Copyright 1997 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

Inside This Book (Learn More)
First Sentence
Starbucks, as it is today, is actually the child of two parents. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

Most helpful customer reviews
5.0 out of 5 stars Great Book - Very Informative Oct 18 2012
Format:Hardcover|Amazon Verified Purchase
This is the most interesting book, it is very informative and gives the reader an indepth understanding of the art of making a very successful business. I think that the reader will visit Starbucks and really appreciate Starbucks much more after reading the anguish of what Howard Schultz had to endure to bring this dream to fruition. One cn only greatly admire Howard Schultz for his impecable honesty, integrity and first class morality in running this most amazing business. May God bless him to fruther sucess if that is possible!! He is the most incredible, most moral, honest person in the whole business world - world wide!!
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4.0 out of 5 stars Vision into action July 26 2012
By Marc
Format:Paperback|Amazon Verified Purchase
When your vision is clear, your values well anchored, you can achieve great results.
Howard Schultz has written an enlightening description of his voyage into the creation of an empire by focusing upon customers and employees'needs as well as transforming and shaping the mores of the coffee culture in North America.
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4 of 6 people found the following review helpful
1.0 out of 5 stars Try Working at Starbucks July 16 2004
By A Customer
Format:Paperback
This is an interesting read if looked at as a fictional account of business. As a frustrated Starbucks employee, there are many an urban legend about how great we are supposed to be treated. Howard should go to work as a barista in one of his own stores, have customers insult him, throw drinks back at him and do all of the cleaning chores expected of the people making him his millions. As for the "One Drink at a Time", I wish that were true. We are expected to whip out drinks within mere seconds of them being ordered. Don't believe all the gospel of Howard. It ain't all that he thinks it is cracked up to be.
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Most recent customer reviews
5.0 out of 5 stars really good read!
I love leadership stories and this one is great! I'm about half way through and enjoying every page. Read more
Published 22 months ago by happysbrock
4.0 out of 5 stars the story of starbucks
Great passionate story, of how Mr Schultz built Starbucks out of pure passion.
It would be interesting to know what happened in the next 10 years after the book was written.
Published on Nov 18 2010 by gaferna
1.0 out of 5 stars How Howard Schultz did it with Starbucks
Through a cast of characters that includes coffee-wild hippies, business sharks, slackers, Hollywood trendsetters and more, STARBUCKED explores how America transformed into a... Read more
Published on Dec 23 2007 by Ferdinand L. Starbuck
5.0 out of 5 stars Great biography of business
Another author described this book and Sam Walton's book as two of the best business books ever written. It's definetly one of the best I have read. Read more
Published on July 28 2007 by Kris Head
5.0 out of 5 stars A great read
OK. I don't read a lot of books. I am an entrepreneur. This book was great. I always liked starbucks coffee but now I have an in depth understanding of how truly amazing a... Read more
Published on July 15 2004 by Warren Weitzman
5.0 out of 5 stars Good Book to Read for those who Wish to Develop Own Business
You can see from this book how Howard Schultz upheld his belief in good coffee quality from the begining. Read more
Published on July 10 2004 by Ng Siu Ling Elaine
5.0 out of 5 stars Starbucks teaches a church pastor
I read this book for leadership content and also because I love the coffee. Lets just say that my palette was satisfied on both accounts. Read more
Published on July 6 2004 by Benjamin J. Snyder
5.0 out of 5 stars You will never look at Starbucks the same way again
This is one of the best business biographies I have ever read. It is truly inspiring. One simple, and telling, output from reading this book on a plane was that as soon as we... Read more
Published on April 10 2004 by Michael Erisman
1.0 out of 5 stars Ignore the book, stick to the coffee
Very colorful descriptions about coffee, passion, persistance and fate. I expected to read a respectable minibiography about the details of the business not a romantic novel about... Read more
Published on April 9 2004
3.0 out of 5 stars Great Inspiration for aspiring Entrepreneur
This book is written in a conversational manner that describes how the author has innovated a new way of drinking coffee in America. Read more
Published on Feb 20 2004 by Ron
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