Every business process in every organization can be improved-made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. 'The Power of Business Process Improvement' proves that even sweeping BPI initiatives don't have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to: • Prioritize processes • Map processes • Estimate times and costs • Apply improvement techniques • Create internal s • Develop metrics • Test new processes and rework them as necessary • Implement the changes • Gain recognition • And more A far cry from the complicated, theory-laden books on the market, the clear and practical approach in 'The Power of Business Process Improvement' will leave colleagues energized, focused, and well-equipped to take their organization to the next level.
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"With "The Power of Business Process Improvement" to lead the way, business managers will have the power to help their business stay competitive and responsive to customers, as well as nimble and resilient." --"The Work Style Magazine"
About the Author
SUSAN PAGE is an experienced business process improvement consultant for the computer, banking, and entertainment industries. She has a Master's degree in Computer Information Systems and is a graduate of the WOMEN Unlimited LEAD program. She currently works for a major entertainment company in Orlando, Florida.
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Amazon.com:
4.6 out of 5 stars
11 reviews
10 of 10 people found the following review helpful
5.0 out of 5 stars
When you really have to Implemente BPM, use this as your Roadmap!
April 28 2010
By Doug Lawrence PMP,MSM
- Published on Amazon.com
Format:Hardcover
I strongly recommend `The Power of Business Process Improvement (10 steps in increase Effectiveness, Efficiency, and Adaptability!!
When you have to get a BPI project underway and you need an easy to comprehend and comprehensive methodology, this is the tool to guide you throughout the journey. Susan Page has a real world in her approach and gives you tools and practical application scenarios to support to drive home the intent of the tool/idea.
The book is effective enough to pick up and start on a BPI initiative and use this as a step by step tutorial as you work through the process you are targeting.
Finally, the greatest value may be the post-implementation steps that prepare the process and enterprise to retain the initial investment by guiding the reader/organization on how to maintain the process and for it to remain effective, efficient and adaptable post implementation.
Doug Lawrence PMP, MSM
When you have to get a BPI project underway and you need an easy to comprehend and comprehensive methodology, this is the tool to guide you throughout the journey. Susan Page has a real world in her approach and gives you tools and practical application scenarios to support to drive home the intent of the tool/idea.
The book is effective enough to pick up and start on a BPI initiative and use this as a step by step tutorial as you work through the process you are targeting.
Finally, the greatest value may be the post-implementation steps that prepare the process and enterprise to retain the initial investment by guiding the reader/organization on how to maintain the process and for it to remain effective, efficient and adaptable post implementation.
Doug Lawrence PMP, MSM
8 of 8 people found the following review helpful
5.0 out of 5 stars
Very Helpful Book
Sep 19 2010
By Jerry Bronkema
- Published on Amazon.com
Format:Hardcover|Amazon Verified Purchase
I am a Lean Sigma leader at an 8 billon dollar a year company. I just finished reading The Power of Business Process Improvement and I think the tools and steps will be a perfect common sense fit with our current project playbook. This book is well organized and puts the right emphasis on achieving quick results that are sustainable for the long run.
For those of you who are struggling or just starting your lean journey, this is an easy read. Buy this book and get started. You will find the concepts easy to grasp.
For those of you who consider yourself an expert in BPI and or Lean, buy this book and be re-energized.
For those of you who are struggling or just starting your lean journey, this is an easy read. Buy this book and get started. You will find the concepts easy to grasp.
For those of you who consider yourself an expert in BPI and or Lean, buy this book and be re-energized.
7 of 7 people found the following review helpful
5.0 out of 5 stars
5 Stars!
July 17 2010
By A. Hopkins
- Published on Amazon.com
Format:Hardcover|Amazon Verified Purchase
If you want a clear, easy-to-understand book on business process improvement, then this is the book for you. The author's approach is very well organized and she tells you the whole story, instead of leaving you adrift as some books do. Her writing style turns a subject that can be viewed as dull into something interesting.
I highly recommend adding The Power of Business Process Improvement to your book shelf. It is the type of book that you will find yourself referring to again and again.
I highly recommend adding The Power of Business Process Improvement to your book shelf. It is the type of book that you will find yourself referring to again and again.
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4.6 out of 5 stars
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