Every business process in every organization can be improved-made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. 'The Power of Business Process Improvement' proves that even sweeping BPI initiatives don't have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to: Prioritize processes Map processes Estimate times and costs Apply improvement techniques Create internal s Develop metrics Test new processes and rework them as necessary Implement the changes Gain recognition And more A far cry from the complicated, theory-laden books on the market, the clear and practical approach in 'The Power of Business Process Improvement' will leave colleagues energized, focused, and well-equipped to take their organization to the next level.