This item has CHI in the title, which is not only misleading, but downright wrong. I ordered this item for my girlfriend because I thought it was produced by CHI, but it is not. It is a cheap chinese knockoff. Manufactured in China, and distributed by an outfit out of El Paso, Texas. When you look at the FINE print on the box, it says "**This product is not manufactured or distributed by Farouk Systems, Inc, the owner of the trademark CHI". Be warned, if you are looking for a CHI item, this is NOT it.