Whether you want to embed context into conversations or build sophisticated server-side communications solutions, this guide shows you how to integrate the right functionality into your applications. It goes beyond simple examples to demonstrate how to create real software solutions on the Unified Communications (UC) platform. You'll quickly progress from a basic understanding of custom UC development to using the Microsoft Lync APIs to help streamline communications and collaboration. By the end of this helpful guide, you'll discover how to extend and customize your existing messaging and voice infrastructure to your changing business needs.
Professional Unified Communications Development with Microsoft Lync Server 2010:
Dives into building communication clients in Microsoft Lync 2010 and building solutions with Communications Server 2010 and Exchange Server 2010
Explores the classes and operations in the UCMA API that can be used to control presence, audio, and IM sessions, conferences, and more
Explains the SIP messaging that UCMA uses behind the scenes to perform various operations
Walks you through several useful troubleshooting techniques and solutions to specific common issues
Covers how to build interactive voice or IM applications using communication workflows and custom communication workflow activities
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Wrox Professional guides are planned and written by working programmers to meet the real-world needs of programmers, developers, and IT professionals. Focused and relevant, they address the issues technology professionals face every day. They provide examples, practical solutions, and expert education in new technologies, all designed to help programmers do a better job.
Michael Greenlee is an implementation manager for Clarity Connect, a next-generation contact center platform developed by Clarity Consulting on the Microsoft Unified Communications platform.