From the Back Cover
Get the tools you need to ride the next communication wave
Whether you want to embed context into conversations or build sophisticated server-side communications solutions, this guide shows you how to integrate the right functionality into your applications. It goes beyond simple examples to demonstrate how to create real software solutions on the Unified Communications (UC) platform. You'll quickly progress from a basic understanding of custom UC development to using the Microsoft Lync APIs to help streamline communications and collaboration. By the end of this helpful guide, you'll discover how to extend and customize your existing messaging and voice infrastructure to your changing business needs.
Professional Unified Communications Development with Microsoft Lync Server 2010:
Dives into building communication clients in Microsoft Lync 2010 and building solutions with Communications Server 2010 and Exchange Server 2010
Explores the classes and operations in the UCMA API that can be used to control presence, audio, and IM sessions, conferences, and more
Explains the SIP messaging that UCMA uses behind the scenes to perform various operations
Walks you through several useful troubleshooting techniques and solutions to specific common issues
Covers how to build interactive voice or IM applications using communication workflows and custom communication workflow activities
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About the Author
is a Principal Consultant at Clarity Consulting where he focuses on building solutions on the Microsoft platform. He helped build the developer training content for Microsoft Lync Server 2010.
Michael Greenlee is an implementation manager for Clarity Connect, a next-generation contact center platform developed by Clarity Consulting on the Microsoft Unified Communications platform.