"Will prepare you well for closing day, and the day after. The veteran real estate lawyer and instructor adapted two other books he wrote for real estate agents to suit the owners and buyers who pay for their services. He has packed in a wealth of information. Careful readers could be so well prepared they could take some agents to task." Toronto Star
Mark Weisleder, author of Real Estate Salespeople, Beware!, has developed and presented seminars for the Ontario Real Estate Association and IIR Telecoms since 1983, on subjects such as real property law, customer loyalty, customer service excellence, and privacy. After working as senior in-house counsel at Bell Mobility, Mark became the general manager of the customer experience in the Bell retail stores and call centres. Mark lives in Toronto. Visit his website at markweisleder.com.