Currently unavailable.
We don't know when or if this item will be back in stock.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more

Quality and Customer Satisfaction in Tourism: A Critical Approach Paperback – Feb 12 2015


See all formats and editions Hide other formats and editions
Amazon Price New from Used from
Paperback, Feb 12 2015
"Please retry"

Summer Clearance on Books Books That Make You Think





Product Details

  • Paperback: 320 pages
  • Publisher: A Butterworth-Heinemann Title; 1 edition (Feb. 12 2015)
  • Language: English
  • ISBN-10: 0750666994
  • ISBN-13: 978-0750666992
  • Product Dimensions: 15.6 x 2.6 x 23.4 cm
  • Shipping Weight: 503 g

Product Description

About the Author

Head of Tourism and Hospitality, Sheffield Hallam University and Professeur Visitant at IMHI Paris. John is the author of seven books on tourism and has been a keynote speaker at major international conferences in many countries including the UK, Russia, Greece, Indonesia, Portugal, Turkey, Sri Lanka and Brazil. He is also Chair of ATLAS,the association of universities involved in Tourism Education and research.

Customer Reviews

There are no customer reviews yet.
5 star
4 star
3 star
2 star
1 star


Feedback