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Recruiting, Retaining and Promoting Culturally Different Employees Paperback – Aug 15 2011

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Recruiting, Retaining and Promoting Culturally Different Employees + Danger and Opportunity: Bridging Cultural Diversity for Competitive Advantage + Managing Cultural Diversity in Technical Professions
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Product Details

  • Paperback: 320 pages
  • Publisher: Routledge; 1 edition (Aug. 15 2011)
  • Language: English
  • ISBN-10: 075068240X
  • ISBN-13: 978-0750682404
  • Product Dimensions: 15.2 x 1.8 x 22.9 cm
  • Shipping Weight: 499 g
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: #53,651 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description


"This book is a great success on several fronts. It identifies and frames the key issues extremely well, the examples are fascinating and always to the point, and the advice is well thought out out and very practical. Recruiting, Retaining and Promoting Culturally Different Employees leaves the reader wanting more, not because the authors have left anything important out but because their insights are so valuable."
- Craig Storti, Intercultural Consultant and Trainer, and Author of The Art of Crossing Cultures

"This work is an invaluable resource for global recruitment. Leading organizations agree that a diverse workforce generates the resilience necessary for a sustainable future. Yet traditional hiring practices obstruct the goal of achieving an ideal employee base. Finally, we have an illuminating, practical guidebook which explains cultural differences in the workplace and expands our worldview."
-- Noel Kreicker, President, IOR Global Services

"From a talent management perspective North America is in a 'perfect storm'. Increased globalization, demographics and fierce competition for scarce human capital means organizations are grappling with issues of attraction and retention of employees. Into this storm come Lionel Laroche and Don Rutherford with a beacon of light to guide us. Those who read and embrace the concepts in Recruiting, Retaining and Promoting Culturally Different Employees will find they are being given both the vessel and guidance necessary to weather the storm and will come out the other end wiser, stronger, and fully able to capitalize on the 'Diversity Advantage'.

This is a must read book for recruiters, managers, recent immigrants and anyone in a culturally diverse workplace. Each chapter crisps down complex issues and ideas into bite sized bits of information that are wrapped in stories we can all relate to. The book lays out in an easy step-by-step fashion do's and don'ts from the recruiter/manager and the applicant/employee perspectives."
-- Michael Hazell, President, The Talent Management Company, Career Partners/Hazell Associates

....aimed at HR practitioners, line managers, culturally diverse employees and organizations that help immigrants find jobs-examines how cultural differences affect nuts-and-bolts employment issues like resumes, job interviews, orientation, manager-employee relationships, teamwork, career management, retention and promotion.-HR Magazine, March 2007

Book Description

A practical guide to recruiting and retaining immigrant professionals.

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2 of 2 people found the following review helpful By Silvia Di Blasio on June 9 2010
Format: Paperback Verified Purchase
I am a career/employment counsellor in Canada and I have been helping newcomers for years.
This book summarizes and clearly speaks about the real issues immigrants face when looking for a job in Canada.
It has helped me to understand this issue better, and to develop different job search approaches than those used by Canadians or immigrants who have been in the country for years and don't have to face the same problems.
This book really puts a face to the "No Canadian experience" monster and makes both HR and immigrants responsible for their recruiting/job search strategies.
I also enjoyed the chapter dedicated to help immigrants to keep a job (another big issue).
I recommend this book to counsellors and also to regulatory bodies and policy makers.
Immigrants new to Canada will benefit from reading it and understanding why being an "engineer" in India is so different from being one in Canada, and will help them to analyze their duties and skills, their participation in projects, etc., wiuth Canadian eyes, so they can convey their real experience when applying for a job.
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Format: Paperback Verified Purchase
A must read for new immigrants, managers and human resource professionals. This book has given me great insight into the way different cultures approach the same topics and discussions. Well written and very interesting.
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Most Helpful Customer Reviews on (beta) 2 reviews
9 of 9 people found the following review helpful
An old shoe, worn with comfort and affection Feb. 11 2007
By George F. Simons - Published on
Format: Paperback
Two Canadians, veteran intercultualists, Lionel Laroche and Don Rutherford, one from either end of the continent, have written a book that is both more than it seems and less than it appears at first sight.

Titled to address the employment management of culturally different employees, the book is in fact much more, a full course in multicultural communication and management that could be even used as a textbook in such courses in an academic setting. It serves, as well, as a solid, learn-it-yourself manual for managers who may have scant acquaintance with multicultural issues and no operational skill sets for dealing with cultural difference. At once comprehensive in scope and simple in language and organization, this volume answers just about all of the questions one could ask about how to carry out managerial responsibilities toward newcomers to the workforce from around the world.

At the same time, the book is perhaps somewhat less than what the browsing manager or HR specialist might be looking for when first taking it from the bookstore shelf or spotting it on the Internet. Recruiting, Retaining and Promoting Culturally Different Employees is not a book about managing diversity in the workforce as we commonly understand it. In other words, the focus is on cultural difference, largely as it is found in immigrant populations and the impatriate workforce, and very specifically in North America. It does not address in any significant or direct way the cultural issues that are faced by those who are described as target groups within the native populations of Canada and the USA, viz., First Nations/American Indians, people of color, women, older workers, those with disabilities, etc., though these may fall into some of the cultural dimensions under discussion.

Rather Laroche and Rutherford center their efforts on effectively bringing and keeping non-native newcomers in organizations. They addresses bias from the functional point of view, i.e., what the uninitiated recruiter or manager is likely to do and think, and the uninitiated job-seeker or employee is likely to do and think. There is no moralizing, no unnecessary political correctness, and no guilt trip. It is not a diversity management or employment equity book in the common sense of these words in North America.

This having been said, the title is on target. Recruiting, Retaining and Promoting Culturally Different Employees is literally about these three activity sets in respect to the non-native population. The first chapter is the obligatory discussion of what culture is and how it works. This is followed by attention to the recruitment and selection processes, such things as finding, screening, and interviewing candidates from newcomer groups.

One of the book's merits shows up early in these chapters as the authors pay attention not only to what the manager or employer must do to be effective but also providing advice and tips for those who are the job seekers and eventual employees. While it is improbable that the immigrant job seeker will be the purchaser of this book, it is likely that counselors, recruiters and those who manage the selection process, who are the target users of the book, can offer advice to candidates to help them put their best foot forward.

Chapters 5 and 6 deal with supporting new hires with appropriate orientation and culture shock management as well as how to learn to communicate effectively across cultures. Then, two chapters about retention largely deal with polarities and behavior sets found in intercultural theory and practice about power distance and teaming. A chapter on retention addresses rewards and recognition but, more importantly, tells how to bring out the best in culturally different employees, meeting their needs for success as well as the organization's requirements for performance. The concluding short chapter looks at the mutual benefits of the efforts of both employees and organizations at bridging and using cultural difference.

There is an interesting Appendix on migration statistics for North America that also contains some useful numbers about the numbers of migrants in major cities around the world and where they come from.

The power and utility of this book is not in audacious new thinking, but in the detailed and simple presentation of the boilerplate of intercultural communication found in the models of Hofstede, Hall, Trompenaars and all the usual suspects. It is obvious that the authors wear these skills like an old shoe, with comfort and affection, and this enables them to write so directly, simply and practically about them.

One is almost tempted to think that this everything-you-wanted-to-know-about compendium somehow marks the end of a period by summing it up so well and leaving no questions unasked or unanswered. This, of course, leads to the question, "What's next?" as we face contemporary upheaval of populations due to political, economic and sustainability issues. Would we could take for granted common knowledge and practice of what this book proposes, so that more light may fall on the shadowy path in front of us.
Book ordered for Staffing Department Oct. 17 2013
By PGE Staffing - Published on
Format: Paperback Verified Purchase
This book came in really good condition as promised, and was a great deal.
We are happy with the purchase.