About the Author
Karen F. Osterman is currently Professor and Chairperson in the Department of Foundations, Leadership, and Policy Studies at Hofstra University. She received her BA from Emmanuel College, an MPIA at the University of Pittsburgh Graduate School of Public and International Affairs, and a PhD from Washington University. Her teaching and research focus broadly on motivation in a social context with particular emphasis on organiza-tional structures and processes that affect the workplace behavior of adults and students. Her work has appeared in the Journal of Management Science, Journal of School Public Relations, Journal of School Leadership, Education and Urban Society, Newsday, Phi Delta Kappan, Review of Educational Research, and Urban Education. Recent work explores the way that school and classroom policies and practices affect the quality of peer relationships, bullying, student violence, and disengagement from learning. Robert B. Kottkamp is Professor and Doctoral Director in the Department of Foundations, Leadership and Policy Studies, Hofstra University. He received his BA from DePauw University and an MAEd and PhD from Washington University. His teaching and research foci include problem framing, reflective practice, and change and pedagogy in leadership preparation programs. He has coauthored four books and has had works published in Phi Delta Kappan, Journal of Research and Development in Education, the Alberta Journal of Educational Research, Educational Administration Quarterly, Teachers College Record, and Leadership and Policy in Schools. Recent work includes development and research with the Let Me Learn Process described in Chapter 7 and leadership in the Taskforce to Evaluate Educational Leadership Preparation and Effectiveness sup-ported by the University Council for Educational Administration and the American Educational Research Association Special Interest Group on Teaching in Educational Administration.