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Results that Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done Hardcover – Dec 2 2005

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Prince William County, Virginia, has well-developed process of engaging citizens. Read the first page
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Most Helpful Customer Reviews on (beta) 3 reviews
Reference Book arrived in perfect condition Feb. 10 2014
By Jane Austen - Published on
Format: Paperback Verified Purchase
Reference book arrived in perfect condition. Expectations were met. This book came with excellent recommendations, and we will add it to our organizational library.
Good Book For CAM Workers Sept. 20 2012
By J. R. Hafer - Published on
Format: Hardcover Verified Purchase
There is no doubt Results does Matter and this book matters...

Results that Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done is a good resource book for: a Licensed Community Association Managers (LCAM) or a Home owners association (HOA) board members.

Being a LCAM or a HOA Board member is a heavy responsibility. The responsibility is one that should be taken very seriously. You must treat it like running a corporation, which it definately is just that, a small (Tax exempt) corportation and one can't have too much knowledge or resource material.

This is one book that everyone in a leadership role and a position of responsibility should have, without a doubt. It is well written and understandable, not written in leagaleze and easy to read. The format is laid out as to make it a good resource book. I recommend it for your library and your use...

Read this book it will matter to your results as a CAM...

JR Hafer, Florida Realtor & LCAM
Plantation Realty, Lakeland, FL
Excellent presentation of research through case studies April 1 2009
By C. Gallagher - Published on
Format: Hardcover
I am using this book as part of my background literature which will be cited in my master's thesis work for my Executive Master of Public Administration ~ my work is focusing on analysis of whether dialogue methodologies presently used by local governments in California significantly and measurably influence decision-making processes. This book is an excellent resource for any serious researcher doing work in the fields of civic engagement / dialogue.