• List Price: CDN$ 22.32
  • You Save: CDN$ 0.07
FREE Shipping on orders over CDN$ 25.
Only 1 left in stock (more on the way).
Ships from and sold by Amazon.ca.
Gift-wrap available.
Quantity:1
Retailer's Edge has been added to your Cart
Used: Acceptable | Details
Condition: Used: Acceptable
Comment: Ships from the USA. Please allow 2 to 3 weeks for delivery.  A tradition of quality and service.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Retailer's Edge Paperback – Mar 17 2010


See all formats and editions Hide other formats and editions
Amazon Price New from Used from
Paperback, Mar 17 2010
"Please retry"
CDN$ 22.25
CDN$ 22.24 CDN$ 8.61

2014 Books Gift Guide
Thug Kitchen, adapted from the wildly popular web site beloved by Gwyneth Paltrow ("This might be my favorite thing ever"), is featured in our 2014 Books Gift Guide. More gift ideas


Product Details

  • Paperback: 170 pages
  • Publisher: Createspace (March 17 2010)
  • Language: English
  • ISBN-10: 1449941419
  • ISBN-13: 978-1449941413
  • Product Dimensions: 22.9 x 15.2 x 0.9 cm
  • Shipping Weight: 249 g
  • Amazon Bestsellers Rank: #3,305,063 in Books (See Top 100 in Books)

Customer Reviews

There are no customer reviews yet on Amazon.ca
5 star
4 star
3 star
2 star
1 star

Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 5 reviews
2 of 2 people found the following review helpful
Improve your business with proven strategies! May 19 2010
By Kelly Beede - Published on Amazon.com
A must read for anyone running a business or thinking of starting a business. This book gives strategies to improve productivity in terms that are easy to understand and follow. All strategies are based on research done at major universities. I appreciate the tips that have shown me how to improve my business using these methods rather then making decisions based on superstitions and emotions. The book itself is well written and concise. I felt as if Dr. Sanders was talking to me personally.
2 of 2 people found the following review helpful
Fascinating and Very Informative April 15 2010
By Susan Scripts - Published on Amazon.com
Retailer's Edge is a fascinating book and wonderful read. It is written in a very clear, concise, and entertaining manner. Bravo to Dr. Sanders for creating a treatise on shopper psychology and boosting profits that includes immediately-usable ideas, explains the research and psychology behind the suggestions, and covers the gamut of business sizes and types. It's loaded with up-to-date information and is a delight to read!
2 of 2 people found the following review helpful
Great ideas! May 23 2010
By Andrew Rudiak - Published on Amazon.com
This easy-to-read book is packed with ideas that should help any retailer improve sales and profit margins. I especially liked Dr. Sander's statistical examples and the "RIMinders" (bullet-point summaries) he includes at the end of each chapter. Even experienced retailers should find new, useful tips from reading this book.
Successfully tackles tough topics for Retailers with practical advice Dec 28 2010
By BusinessImprovDistED - Published on Amazon.com
Dr. Bruce Sanders directly addresses everyday challenges for retailers with practical advice. I especially value his insight in chapter six, "Ease Frustrations about Prices." Dr. Sanders does not only tell the retailer what to do, but he gives step by step instructions for how to do it successfully.

Dr. Sanders understands both the necessity for the business owner to raise prices, and the customer's reaction to the increase. He walks the business owner through the conversation needed between the customer and business representative to explain the increase while successfully retaining the customer and making smart business decisions.

By teaching the retail business owner the psychology behind customer reactions; Dr. Bruce Sanders gives us the necessary knowledge to know when and how to concede, and when to explain tough to swallow business decisions to the customer.
A Must for Retailers! June 7 2010
By Katherine Shaw - Published on Amazon.com
Whether you own, manage, work in or are considering working in or owning a retail business, "Retailer's Edge" is a must! The book written by Bruce Sanders is informative, well organized and should be used as a tool for training retail employees. The advice and realistic examples in Sanders' book are wonderful ways of helping the reader to step into the consumer's shoes along with our employees' and our own shoes. The strategies outlined in each chapter not only struck a note for my own business, but opened my eyes as a consumer! I have been a business owner for over 30 years and will refer to this book often, as it is a valuable tool!
Sanders' motto "Regularly Dazzle the Customer" will be adapted into my business daily.


Feedback