I installed this and had internet loading issues with the install. Tried 3 times uninstalling/installing before I called the help line. We checked for some "known" software issues and then I was finally directed to a site to download a new installation program, something named TOTALe(TM). That worked and I was on my way loading the levels. Only loaded Levels 1-3 to my PC to start with. Now I start the first module. First several lessons are pretty simple for language but I got several items wrong when I had to guess what the program was looking for. Instructions were not helpful but I had the option of starting over and did that a few times. The quirky thing is at several points in the lessons an error message pops and you go forward to the next lesson. Whether this is based on prior scores or not I can't tell. There's no error message text which makes for a frustrating time. I would have thought that for as long as this company was in business it wouldn't keep error messages secret. As I progressed I noted that the lessons got more complex so I start each session with a review of the prior one before moving on. They have a basic logic that builds on prior lessons so it is helpful to take them over. I'll have to come back once I get to the higher levels but I am learning words and phrases.