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Sales Coaching: Making the Great Leap from Sales Manager to Sales Coach [Hardcover]

Linda Richardson

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Book Description

Nov 3 2008

Go from manager to coach--and motivate your staff to unprecedented success!

Since the original publication of this classic guide, organizations have recognized that sales coaching is a sales manager's most important role. Now, author Linda Richardson has completely updated and revised Sales Coaching to include the latest tools and techniques, as well as a refined sales coaching process for increasing performance.

Sales Coaching will help you make the essential transition from boss to coach so you can help salespeople achieve their goals. In this new role, you will empower your people to reach their highest potential by removing obstacles while fostering self and peer coaching, allowing direct reports to take responsibility for their own development. Richardson's broader objective is to help build and sustain a sales culture of continuous improvement and sales excellence. Inside you'll find a clear, practical, five-step approach to sales coaching that will result in dramatic changes in behavior.

Sales Coaching includes brand new guidance on

  • Maximizing technology
  • Coaching more effectively
  • Remote coaching
  • Coaching in-the-action
  • Quarterly coaching plans

Richardson provides the skills and strategies you need to deliver feedback that changes behavior and strengthen relationships with your sales team. This new edition gives you everything you need to achieve your objectives and build a winning sales culture. You will watch members of your team reach performance heights they would not attain without your guidance. The results will benefit everyone--you, your staff, and ultimately your customers.

The choice is yours: Be a manager who makes your salespeople do their jobs, or be a coach who helps your salespeople succeed.


Frequently Bought Together

Customers buy this book with Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives CDN$ 20.68

Sales Coaching: Making the Great Leap from Sales Manager to Sales Coach + Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives
Price For Both: CDN$ 40.08

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Product Details

  • Hardcover: 208 pages
  • Publisher: McGraw-Hill; 2 edition (Nov 3 2008)
  • Language: English
  • ISBN-10: 0071603808
  • ISBN-13: 978-0071603805
  • Product Dimensions: 16.5 x 2 x 23.3 cm
  • Shipping Weight: 454 g
  • Amazon Bestsellers Rank: #175,351 in Books (See Top 100 in Books)

Product Description

From the Back Cover

Make the Leap From Manager to Sales Coach Today!

Sales coaching is a powerful tool. It can forge partnerships, cement relationships, and multiply sales. It can blast away at hyper-competition. Yet few managers have coaching in their grasp. This book will show you as a sales manager how to:

  • Help each of your salespeople increase effectiveness and productivity
  • Develop questions, listening, and closing skills in your people
  • Motivate your salespeople to stretch beyond their comfort zone
  • Teach your salespeople to self-coach
  • Increase your skill and comfort with giving feedback
  • Turn sales problems into sales revenue
  • Strengthen relationships with your sales team
  • Take sales training out of the training room and put it into everyday sales practice
  • Create a culture that supports team sales
  • Increase the success and fun you have with your salespeople

Here is the first book on the coaching process written exclusively for sales managers--a brief, concise primer with the fundamentals, nuances, examples, and tools you need for moving fast from boss to coach.

--This text refers to an alternate Hardcover edition.

About the Author

Linda Richardson is founder and executive chairwoman of Richardson, a leader in the global sales training industry. The recipient of many high-level sales awards, she is the author of numerous influential books, including Selling by Phone, Sales Coaching, and the New York Times bestselling Perfect Selling. She also teaches sales and management at The Wharton School and the University of Pennsylvania.


Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Amazon.com: 4.0 out of 5 stars  1 review
0 of 4 people found the following review helpful
4.0 out of 5 stars A good book April 13 2009
By Yu Wei - Published on Amazon.com
Format:Hardcover
The book is okey, but the UPS called me when the package arrived Shanghai and asked me to pay for the tax, I was wondered, I thought the tax was already include in the expense I paid... :(

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