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Stephan Schiffman has trained more than a half-million salespeople at firms such as AT&T, Information Systems, Chemical Bank, Manufacturer?s Hanover Trust, Motorola, and U.S. Health Care. He is president of D.E.I. Management Group and the author of such bestselling books as Cold Calling Techniques (That Really Work!) and Closing Techniques (That Really Work!). --This text refers to the Audio CD edition.
I have read a few of Schiffman's books. I have attended a few seminars and I have met with him twice. Every time I come away unimpressed. Read morePublished on May 10 2004
Great book, it just tells you the tools you need to keep your customers with you at all times and ofcourse gain new ones. Read morePublished on May 6 2000 by Burak DAGDEVIREN
Stephan Schiffman puts forth a solid, simple, and powerful guide to improving your sales figures! For less than the cost of a decent lunch, you get "doable" techniques... Read morePublished on Dec 17 1999 by David Wilkerson
Sales is a profession where motivation is essential. The biggest problem that professionals encounter is their own negativity. This book is inspirational. Read morePublished on Aug. 12 1999