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Seagate Central 2TB Personal Cloud Storage NAS STCG2000100

by Seagate

List Price: CDN$ 238.99
Price: CDN$ 159.99 & FREE Shipping. Details
You Save: CDN$ 79.00 (33%)
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  • Shared storage compatible with both Macs and PCs
  • Seagate Media Application allows you to view your content the way you want, by type, size, compatibility, regardless of file type
  • Offload or back up your photos and personal videos from the Seagate Media app
  • Combine content from all your digital devices to one central location
  • Impressive 2 TB storage capacity
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Product Details

  • Product Dimensions: 14.5 x 21.6 x 4.3 cm ; 998 g
  • Shipping Weight: 1.4 Kg
  • Item model number: STCG2000100
  • ASIN: B00ARB5FPM
  • Date first available at Amazon.ca: April 6 2013
  • Average Customer Review: 2.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: #15,254 in Electronics (See Top 100 in Electronics)
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Product Description

Amazon.ca Product Description

Seagate Central

Seagate Central
Organize all of your content in one place, and access it anywhere. View larger
Organize it Here. Access it Anywhere

Organize it, then access it anywhere. Connect Seagate Central to your Wi-Fi router to automatically back up multiple PC and Mac computers. Central will organize all your content so it's easily accessible with a web browser or the free app for mobile devices. Enjoy a centralized media library on game consoles and Smart TVs--even upload and access content on-the-go.

Seagate Central
Back up and organize your entire media library with Seagate Central
Backups Are Just the Beginning

Your content could be spread across multiple devices or stuck in the cloud, but once you load it onto Central it will all be backed up and organized in one easy-to-access spot. Automatically back up multiple PC and Mac computers, wirelessly. Or automatically back up photos and video from multiple users' Facebook accounts. Central works with Time Machine backup software for Mac straight out of the box.

Seagate Central
Find files easily with a web browser or the Seagate Media app for iOS and Android devices
Life is Easy When You're Organized

You can't enjoy what you can't find, so Central makes it a breeze to browse your content. Easily find files with a web browser or the free Seagate Media app for iOS and Android devices. Browse by file type, size--even compatibility.

Seagate Central Seagate Central
Seagate Central
Enjoy all your media and documents on game consoles, media players, Smart TVs and more
Enjoy a Centralized Media Library

Central lets you wirelessly stream and share your movies, music and photos to any DLNA-certified device on your home network. Enjoy all your media and documents on game consoles, media players, Smart TVs and more.

Seagate Central
Seagate Central
Unique Seagate Central app makes streaming all your favorite content easy
Enhanced Media Experience for Samsung Smart TVs

Owners of Samsung Smart TVs and Blu-ray Players can take advantage of a unique Seagate Central app featuring visually rich media icons and remote-control navigation. Just download the app from the Smart Hub and you're ready to stream all your movies, photos, music and documents.

Seagate Central
Seagate Central
Upload and back up photos and videos from your tablet or smartphone
Flexible, Free App for Mobile Devices

Whether you're at home or on-the-go, the free Seagate Media app for iOS and Android makes it simple to use mobile devices to browse and enjoy your centrally stored content. Upload and back up photos and video from your tablet and smartphone when you're on-the-go.

Seagate Central
The Seagate Media app is AirPlay-friendly for maximum flexibility with personal media
Plays Well with Apple AirPlay

The Seagate Media app is AirPlay-friendly, offering iOS users maximum flexibility for enjoying their media. Use your iPhone to play songs from Central on AirPlay-enabled speakers, or mirror the movie from your iPad on the big screen via Apple TV.

Seagate Central
Uploading content using a web browser on any laptop or mobile device is simple
On-the-Go Access with Web Browsers

With Central it's simple to access and upload content using a web browser on virtually any laptop or mobile device. Upload and download content anywhere you have an Internet or 3G/4G connection. Securely share large files with family and friends by sending private email invitations. And you can manage the settings and control of Central via a user-friendly web interface.


Which Seagate Storage is Right for You?

Portable Storage & Backup Desktop Storage & Backup Mobile Storage Personal Cloud & Backup
Model Seagate Backup Plus Slim Portable Drive Seagate Backup Plus Fast Portable Drive Seagate Backup Plus Desktop Drive Seagate Wireless Plus Mobile Device Storage Seagate Central Personal Cloud Storage
Seagate Backup Plus Slim Portable Drive Seagate Backup Plus Fast Portable Drive Seagate Backup Plus Desktop Drive Seagate Wireless Plus mobile device storage Seagate Central Personal Cloud Storage
Description Portable backup for computers and mobile device content Desktop capacity and performance in a bus powered portable form factor Backup for computers and mobile device content Wireless Storage for your tablets and smartphones Back-up all your computers and access from anywhere
Interface USB 3.0 USB 3.0 USB 3.0 USB 3.0 Ethernet,USB 3.0
Capacities Offered 500GB - 2TB 4TB 2TB - 4TB 1TB 2TB - 4TB
Colors Blue, Black, Red, Silver Black Black Grey Black
Seagate Dashboard X X X X
Network Connection X
Mobile Apps X X X X X
Portable Form Factor X X X
PC + Mac Ready X X X X X

Product Description

Get it together. Organize and back up all your content on one device and access it from anywhere.

You can't enjoy what you can't find when your digital life is spread across multiple computers, hard drives and flash drives. With Seagate® Central shared storage, it's simple to back up all your files, documents and media to one location on your network, and enjoy the convenience of a shared digital library that is compatible with both Macs and PCs. Access your music, movies and docs from computers, game consoles, Smart TVs and other connected devices throughout the home. If you own a Samsung Smart TV or Blu-ray Disc™ player with Smart Hub (2012 model or later), you can take advantage of the Seagate Media app to enjoy easy content browsing with your remote control.

Enjoy your content where you want, when you want. After downloading the free Seagate Media app, you can view your content by type, size, even compatibility, regardless if it is a PDF, Word doc, music, photo or movie file. The Seagate Media app offers a full screen view that allows for quick and easy selection as well as a visually rich experience that is available for Android® and Apple® platforms as well as Amazon Kindle.

You can even offload or back up your photos and personal videos from the Seagate Media app. Upload and download any of your files from most Web browsers-from anywhere-with the Central Remote Access Service.


Customer Questions & Answers

Customer Reviews

2.7 out of 5 stars
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Most helpful customer reviews

The software included with this drive isn't ideal.

I had little trouble getting my desktop (wired) connected to it over the LAN - that said, this drive's main purpose was to be a backup for a brand new laptop (wireless) I bought for my Master's program and it took some serious fiddling to reliably "detect" the drive as usable (even with the help of a personal friend who is in IT).

When I did finally set up the backup the software would complain and cause an error every time the computer came on out of range of the home network (school, my fiance's house, etc.) and said it couldn't back up. I could get it to resume manually at home or by turning on the laptop at home.

And when it did update...it's not well organized AT ALL.

I couldn't get both computers to backup to the same partition of the drive due to "users" and some sort of conflict there; the laptop was backed up to a "Public" portion of the drive. I set both to update "continuously" to keep all files up to date between the computers, but unfortunately it doesn't work as expected. Every time you update a file, it waits a little to back it up - fair enough....however, it creates a new folder for each time it does a backup, meaning you have to dig through six subfolders to get at each updated file. It's a bit hard to describe but say I have 6 files. They are all on the initial backup at the bottom of some subfolders...if I update one, a new folder is created outside of these subfolders for a new date/time. At the bottom of several more subfolders, ONLY the updated file is visible. So essentially, you have to dig through multiple sets of folders to find the most up to date version of a file on the drive.

I set Windows Backup to use the drive and haven't looked back.
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3 of 4 people found the following review helpful By Arsh on Sept. 20 2013
I was using USB 2.0 (150GB) portable hard drive with my Linksys EA6500 router and was satisfied with the speeds (11MBps read & 7MBps write on WiFi). Since the router do not have a USB 3.0 port, I could not use my USB 3.0 enabled portable hard drives with it.

I read a lot of complaints regarding the speed of this NAS, thought of give it a try as I was in need of more storage space.

I tested the NAS over WiFi and I was able to get Read and Write speeds of up to 20MBps. The minimum was 13MBps, when I was downloading some large files from the internet while copying data to/from the NAS (on the same machine). Also the speed would depend on how fast the WiFi hardware is on the notebook. My notebook supports up to 300mbps (Intel Centrino Advanced N-6235) while my other notebooks supports up to 150mbps/200mbps.

On wired connection I got around 65MBps read and 40MBps write speeds. Just wondering how would it perform if I connect my TV & xBox to the AC router using the AC bridge.

Hardware used for the test:
* Linksys EA6500
* Connection: NAS connected to the router through 1ft cat6a cable.
* Notebook with 'Intel Centrino Advanced N-6235' wireless card.

This device is awesome! It is silent, fast and the best. I will be doing some more speed tests over WiFi under different situations and let you guys know about my experiences.
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Verified Purchase
Not so easy to get installed and working properly. The various apps and web portals don't give you enough options for changing settings. Using on a Windows 8 computer. Very disappointed. Will be returning the drive.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 477 reviews
358 of 382 people found the following review helpful
Premature Release +UPDATE June 18 2013
By NoNonsense - Published on Amazon.com
Verified Purchase
Although I firmly believe that there is no better recommendation than Amazon reviews consensus, I decided to ignore it this time and buy this product. I did it because I have had many great Seagate products and because with new technologies the problem may be on the customer's lack of basic expertise or patience.

Well, my apologizes to those who tried to prevent my purchase with their good advice. You were right.

The good about the product is that it does deliver solid streams of video or audio content wirelessly to multiple devices. However, it takes forever to write or upload your stuff into Seagate Central. It's incredibly slow to receive your input. AND, even worse, it's unreliable. Not usually, but every now and then, it does a "disappearing act" from your list of drives. Which is incredibly scary...

For all the good it does, I, and obviously many others, don't have any use for a device that is slow AND unreliable. I hope Seagate keeps working on the concept. I would concentrate on expanding the storage capacity of Seagate Wireless Plus 1 TB Mobile Device Storage with Built-In Wi-Fi Streaming as a perfect solution. Until then, I would advise people to wait..

UPDATE: I'm very disappointed that Amazon has decided, for months now, to cook the ratings of this bad product by using VINE reviewers. Vine is a respectable program when used to produce reviews for new products that need people to give them a try. That is not how VINE has been used here. This "expensive" product has been given for free to people that are more likely to consequently give it a high grade. This was done to balance the bad grades of real customers who bought the product with their own money and want to warn others not to waste their time and money. Amazon is usually amazing, not this time, not at all.
206 of 230 people found the following review helpful
Awesome for the price April 27 2013
By Eric W - Published on Amazon.com
I'm a serious enthusiast and Unix/Linux systems guy. However, I also understand the need for easy, out of the box solutions.

This device? It rocks for me and for my proverbial mother. Actually, my mother doesn't yet own one, but she should! It is easy to use and configure, although the manual is quite lacking. You'll want to use a wired connection if you want performance, but enthusiasts might still find the performance lacking compared to a PC or high-end NAS solution. However, for the price, this thing delivers for novices and entusiasts alike.

------------------------
Blow-by-blow review below:
------------------------

Before I get to all the great things about it, lets set expectations:
* This device is priced only a few dollars more than a bare drive.
* Performance is about 22 MB/s (160mbps) for Windows and Apple file sharing.
This is faster than your WiFi, however. Use a wired connection.
* Performance jumps to 45 MB/s for insecure FTP!
* Included instructions are lacking. The device is EASY to setup, but you need to find the instructions online.

The good things (non-technical goodness):
* Easy to setup (although the manual is lacking)
* Easy to use.
* DLNA, iTunes server, etc... all disabled by default, and easy enough to enable if you want them.
* Facebook media backup feature
* Print-server included (although not advertised!)

So the great, geeky things?
* Based on Seagate's more expensive BlackArmour NAS product.
* Runs Linux with SSH enabled by default
* Uses LVM storage by default (snapshots!!!)
* Ethernet supports jumbo frames (ssh then 'ifconfig eth0 mtu 9000')
* The Linux OS includes a bunch of things in the kernel that might be useful:
- EXT4 (also ext2, ext3)
- XFS
- FUSE (NTFS driver included)
- WebDAV mount utilities
- Potential iSCSI support (supported in kernel - utilities missing)
- Potential NFS support - utilities missing, some scripts remain. Could be made to work.
* Two core CPU - although only one is enabled in software.

The board that drives this thing is a Cavium Networks CNS3420, an ARMv11 platform
(see [...])

Bad things?
- The second CPU core is disabled! (but might be made to work)
- iSCSI and NFS won't work out of the box (but might be made to work)
- Jumbo frames don't seem to improve performance much (but some tweaking might help...)
- Enabling SSL for FTP drops the speed to 1.5MB/s.
115 of 136 people found the following review helpful
Horrible transfer speeds and even worse tech support May 17 2013
By Casper2433 - Published on Amazon.com
Like so many others, I am having an issue with the file transfer speeds being extremely slow. After testing all my equipment and finding it all working perfectly, I created a tech support ticket. This is what I wrote:

Problem: Seeing maximum 5.5MB/s file transfer speeds BOTH on wired(Gigabit 1000mb/s) and wireless(1300mb/s AC) network. All ethernet cables used are Cat 6 cables.

Equipment:
Router Netgear 6300 1750mb/s AC
Wireless card: PCE-AC66 Wireless Adapter PCI Express Up to 1750Mb/s
Network Storage: Seagate Central 3TB S/N NA6S0KWR
Network cables: Belkin 6' Cat 6

Computer: Hand built
Processor: six core Intel Core i7-3930K OC to 5.0Ghz
Motherboard: ASUS Rampage IV Formula LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Memory: G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Video cards: x2 EVGA GeForce GTX 680 2GB GDDR5
OS: Windows 7

So now that there should be no question as to what equipment I have, lets see if we can work this out. This network storage device only attains a maximum of ~5.5MB/s on both gigabit connection and AC wireless connection. This is confirmed on my desktop and my laptop. The firmware of all my hardware including the router and the Seagate Central are all up to date. Tests on the connection between my PC and router all come back normal. I need to know what to do to be able to see file transfer speeds that fully utilize either my wired gigabit connection or my wireless AC connection. File streaming from the Seagate Central to my TV works perfectly. I just don't feel like waiting a week(non-stop file transfer) for 2 TB of movies and TV shows to transfer over to the network drive.

5.5MB/s is HORRIBLE file transfer speeds, especially considering the level of equipment I have this drive connected to. Even bargain PCs without gigabit ethernet and normal N300 routers should still see transfer speeds greater than 5MB/s, so equipment really is a non issue here. Please let me know if there is something that can be done that I have not thought of, as all my testing shows my equipment to be working perfectly.
------------------------------------------------------------------------------------------------------------------

THIS is the generic response I received from Seagate Tech Support:

Thank you for contacting Seagate Support.

We can understand your needing some help with the Seagate Central and it slow transfer speeds.

Unfortunately, it is impossible to describe what real-world, sustained performance will be on any NAS product due to the large number of variables involved such as the grade of cabling and brand / level of hardware on the network. If you find that the performance provided by the Seagate Central is less than anticipated, please try the following suggestions:
Connect your media device or computer via cable rather than wirelessly to your router, because the router is the pass-through for all content that is served by the Seagate Central.
The performance will be dictated by the slowest device or cabling on your network. For best performance:
Use CAT-5E or CAT-6 cabling
Use a true Gigabit Router. Wireless connections are typically slower than wired connections, and some wired connections only offer 10/100 Mbps speed, not the preferred 1000 Mbps.
Update your router and the Seagate Central to the latest firmware. See Document ID: 005384 for instructions on updating the Seagate Central firmware.
If any other device is streaming from or transferring data to the Seagate Central, this will use up available bandwidth. Try to eliminate all other traffic to and from the device.

For additional assistance, feel free to contact us at: www.seagate.com/about/contact-us/technical-support/

Regards,

Ian
Seagate Support
------------------------------------------------------------------------------------------------------------------

Explain to me HOW I failed to provide enough information for them to come up with a solution? This guy didn't even know what kind or router and other equipment I was using, even though I had everything listed! Did he not see that I already tried all the things he suggested in his response? I even uploaded screen shots of the file transfer taking place, so he can see the path and the transfer speeds! Did he even read my case?! Does this guy know ANYTHING about networking OR his company's product? This response honestly looks like a premade "it's the end of the day and I just want to go home" cut/paste kind of a response.

The Good:
Once you actually manage to get your content on the drive (which you are more likely to get married, have kids and send them off to college before that happens), it is amazing. If you have a smart TV or a smart Blu-ray player, the app available to install on your TV or blu-ray player makes accessing the content easy.
54 of 62 people found the following review helpful
Great for local access, but don't bother for remote access July 27 2013
By Ed - Published on Amazon.com
Vine Customer Review of Free Product
The Seagate Central storage drive is network drive, capable of serving up media to DLNA devices like TVs, smartphones, and tablets. It can also run as an iTunes server and functions as a backup device for Mac and Windows computers. There are other devices like the Seagate Central, but the Central is meant to be used in your home, hard-wired to a router using an Ethernet connection.

PROS
- Easy to set up and use
- Streaming media works well on many devices
- Can add more storage via USB port
- Good value

CONS
- Remote access is unusable

SETUP
Setup of the Seagate Central is quick and easy. The web interface is laid out nicely with five tabs: Home, Users, Social, Services, and Settings. Under services, you can enable or disable Seagate Remote Access, Seagate Media, DLNA, and iTunes. The 2 TB version of the Seagate Central has 1.71 TB of usable space, once you delete the demo files that come on the drive.

PERFORMANCE
Throughput was reasonably fast at 40 MB/s over the Ethernet connection. It's slower than most dedicated NAS devices, but the Seagate Central is smaller and cheaper. I was able to copy a 4.79 GB folder of video files from my hard drive to the Seagate Central in 2 min 1 sec.

Remote access via a web browser and the Seagate media apps was painfully slow and practically unusable. Even with an upload speed of 6 Mbps in my home, remote access to the Seagate Central was poor. I wasn't surprised, since most homes don't have fast upload connections to the Internet.

BACKUPS
Mac OS X users can perform Time Machine backups to the Seagate Central. Windows users need to download the Seagate Dashboard software from Seagate, which works like Time Machine. Those of you who have Seagate external hard drives may already be familiar with how Seagate dashboard works.

MISC
There's also an entire tab dedicated to archiving your Facebook data, which I suppose appeals to some people, but I had no interest in this particular feature.

The Seagate Central has a single USB port which can be used to expand storage by connecting a USB flash drive or an external hard drive.

CONCLUSION
The Seagate Central is a solid media storage drive that can stream videos, music, and photos in your home. If you have a TV, smartphone, or tablet that supports DLNA and or iTunes, the Central streams very well to those devices. However, accessing those same media files remotely is an exercise in patience not worth doing. If you think of the Seagate Central as an easy-to-use and inexpensive network media storage/backup drive, I think you'll be happy with it.
18 of 19 people found the following review helpful
Mixed feelings. June 17 2013
By R. D. Eldridge - Published on Amazon.com
Verified Purchase
I have mixed feelings about this drive. As an NAS drive it does what is designed to do. It streams media through my router with enough speed to display on my TV or any other computer in the house without any problems, and doesn't take too long to rewind/fast forward (maybe 10 seconds) but transferring files to it is so slow. Also, transferring a new file to it won't immediately be seen by media streaming devices. You have to go into it's own settings page and manually refresh it, but you really don't want anyone else doing that because there is a button in settings to wipe the entire drive clean. Also, whatever username you pick for the administrator cannot be deleted and gets a password protected folder on the drive even if you don't want one. You also have to register for online access even if you plan on disabling that feature. (it's very good that you can! though how can I know that it really is disabled? What is to stop them from snooping around? They may seem strange, but lately online cloud services have begun using checks for files that might be copyrighted even if legally backed up and those are never on terms of service forms.)

Although it has a USB port, there is no option to directly transfer files through a USB (which should be a MUST) and despite the fact that Ethernet is faster than USB, and I am using a direct Ethernet connection through a new 10/100/1000 router, the maximum speed appears to be 10 MB/s. What's curious though is that I can have even 3 different file transfers to it at one time, and together they can get up to 30 MB/s so it's not like it's incapable. It's almost like it's designed to restrict how much data can be transferred by one person. If that's the case that feature needs to be disabled. At the very least it should be possible to transfer data from what USB drive connected directly to it faster while on the network.

An additional problem is that it occasionally has a hiccup of sorts where for a moment the computer stops seeing it (even though other drives on the network are seen and the internet still works fine). It should go without saying that with this drive it is safer to copy a file to it and then delete the original after if you only want it in one place, but the right-click option for properties is very slow. (slow is an understatement. It took a few seconds for a USB hard drive (A 4 TB Seagate functioning as another NAS by being plugged into the router's USB port) to count the contents of a single 3.7 GB folder with 87,488 files. After 20 minutes of looking it only sees 199 MB, and only 5920 files. Why would it take longer for one NAS - which is designed to BE an NAS - but would only take seconds for a USB drive made to pretend to be an NAS by a router? It took about an hour to get done, and when it was there were more files in the DESTINATION drive than the SOURCE drive! The fact that it creates so many extra files and duplicates really makes it impossible to know for sure if everything copied correctly. This is clearly not designed to manage many small files, and file transfers for small files goes down to about 200 KB/s at times. Navigating long folder structure for old memories takes forever too. Slower than my oldest computer. So the choice to copy and then delete an original is a difficult one to make. In fact, if anything I am pretty much convinced that it isn't safe to assume the data will be safe on this drive long term.

The thing is after it has one of it's hiccups and comes back online the file transfer is still halted. When you click continue it doesn't. The only workaround is to look for the file location in both drives, click "skip" and then it will work fine while manually transferring. Only once did it give me an actual error message:

Error 0x8007003B: An unexpected network error occurred.

(The other NAS never had a single connection drop. Again, it was also a Seagate 4 TB but it wasn't designed to be an NAS! So clearly it wasn't my router at fault, it was the drive!)

An odd thing it does is create a new folder for storing thumbnail images. If a folder has pictures of files on it's face the contents of the folder will contain a folder named "983db650f7f79bc8e87d9a3ba418aefc" (always! Which I hear is also true for the Seagate Goflex) with smaller versions of those pictures included. Also, there is no way to allow users to view files and at the same time restrict them from writing. Already one mac user has filled up every directory with an automatically generated configuration file. Shouldn't I be able to allow read only access to a drive?

In one particularly worrisome case windows told me that a folder name was too long to copy. Since this was at the end of a 16 hour transfer I first looked at the locations of the two folders before skipping, and when I clicked skip then the whole drive went crazy. The folder that the other folder was in stopped responding, and another file transfer stalled up. I sat like that for a good 5 minutes before it continued working again, and then just clicking on that same folder again caused it to lock up for another two minutes. I closed the folder it was in and then before I could navigate to it again the entire drive locked up. This makes me very nervous because I know that it isn't good to abruptly unplug a hard drive. Thankfully after about 10 minutes of leaving it alone it was business as usual.

Although the drive is quick to set up, I really don't like the fact that I can't directly access any files. I am not used to that at all.

As a whole this drive runs much MUCH hotter than any other drive I have ever used - and I have two other 4 TB drives by Seagate. I am going to have to get a laptop cooling fan to put it on because I don't like drives running that hot, and it doesn't have a fan inside it.

EDIT: In addition to the above issues, even though I was forced to register the product online, I have no access to Seagate forums. Seagate has no forms for registering users and instead seem to use a system to verify that only valid customers have access to their forums, but if that is the case then clearly Seagate does not believe that anyone who buys a Seagate Central is a valid customer.

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