Itil Service Support [CD-ROM]

Office of Government Commerce (Author)

Price:	CDN$ 305.35 & this item ships for FREE with Super Saver Shipping. Details
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Product Details

CD-ROM
Publisher: Stationery Office; Cdr edition (October 2000)
Language: English
ISBN-10: 0113308671
ISBN-13: 978-0113308675
Product Dimensions: 0.6 x 14 x 19.1 cm
Shipping Weight: 141 g
Amazon Bestsellers Rank: #951,185 in Books (See Top 100 in Books)

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Amazon.com: 4.5 out of 5 stars (2 customer reviews)

0 of 1 people found the following review helpful:

4.0 out of 5 stars ITIL ServiceSupport, Feb 27 2008

By Alejandro Mendoza Jacobo - Published on Amazon.com

This review is from: Itil Service Support (CD-ROM)

This product is very util for implementation the best practices for IT service, but, i think that so expense
tanks

0 of 2 people found the following review helpful:

5.0 out of 5 stars The one that caused ITILs breakthrough, Nov 28 2007

By Gerard Blokdijk "“YOU ARE MISSING OUT I... - Published on Amazon.com

This review is from: Itil Service Support (CD-ROM)

I'm from the ITIL v1 generation - in the late eighties I got my ITIL Managers certification, based on the original set of endless white books.

Then along came service support and service delivery in ITIL v2 which brought it all together and changed the face ot IT Service Management forever,

› Go to Amazon U.S. to see both reviews 4.5 out of 5 stars