Review
George Eckes puts the message even more succintly in his book ... he uses the six sigma approachthe elements of superior teams.(The Independent, 5 April 2003)
Product Description
A full, expert discussion of the last major component of Six Sigma implementation
George Eckes' first two books on Six Sigma-The Six Sigma Revolution and Making Six Sigma Last-dealt with Six Sigma from a strategic level and from a cultural level, respectively. Six Sigma Team Dynamics covers the last component of Six Sigma-improving team processes. The successful completion of Six Sigma depends on teams working together and applying a proven methodology that defines, measures, analyzes, improves, and controls the process. These team dynamics and the roles and responsibilities of all constituencies are the last remaining key to successful Six Sigma implementation.