- Paperback: 320 pages
- Publisher: Jossey-Bass (April 13 2010)
- Language: English
- ISBN-10: 0470894075
- ISBN-13: 978-0470894071
- Product Dimensions: 15.2 x 1.9 x 22.9 cm
- Shipping Weight: 476 g
- Amazon Bestsellers Rank: #68,925 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Product Description
Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life—including business, government, education, and even in families—think and approach their assignments. The author’s holistic thinking approach shows how to use three “foundation” questions—focusing on uniqueness, purposeful information, and systems—which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.
Book Info
Text offers a new framework for creating problem-solving solutions. Shows how to use three 'foundation' questions: focusing on uniqueness, purposeful information, and systems; which must be explored for every problem. DLC: Problem solving.
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First Sentence
Problems are an inescapable aspect of life. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Problems are an inescapable aspect of life. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Amazon.com:
2.5 out of 5 stars (4 customer reviews)
20 of 22 people found the following review helpful
3.0 out of 5 stars
Why write another book?, Aug 4 2004
By Al Coholic - Published on Amazon.com
This review is from: Smart Questions: Learn to Ask the Right Questions for Powerful Results (Hardcover)
Smart Questions elaborates on the work of one of the author's previous works ("Breakthrough Thinking") by focusing our attention on a smaller number of the steps that are outlined in their previous work.And that, to me, is where the problem lies.
Rather than provide a comprehensive approach to solving problems, I found this publication to be lacking in providing an over-arching framework that could be applied in the same was a 'Breakthrough Thinking'.
What I found instead was greater detail on a smaller number of actions that left me with the not so smart question - why did the authors write this book? Between "Breakthrough Thinking" and "Creative Solution Finding" most of the material in this newer publicatioin has been covered and, if you've not read Nadler & Hibino's previous works then I could only suggest you start there and arrive at this publication only if you still feel you're missing something.
On occasions, the work feels elusive - we are left short of understanding the key processes and key criteria for how the level at which decisions are made are arrived at. I found that a recurring problem and one difficult to overlook.
As with all the publications that come within this 'series', you can't go wrong in buying and learning from what is written. I just feel this is one of the weaker additions to their efforts as it adds very little that I could describe as new to what they have already covered. Maybe in more detail but detail is not the wisdom of which they obviously aim for.
6 of 7 people found the following review helpful
1.0 out of 5 stars
Smart Questions: Learn to ask the right questions for powerful results, Jun 28 2006
By T. Wilkinson - Published on Amazon.com
This review is from: Smart Questions: Learn to Ask the Right Questions for Powerful Results (Hardcover)
This is more an academic work than a practical guide. The authors take an incredible amount of words to make their points. I am sure there is some good stuff in the book, however you will need a lot of time and patience to find it.
3 of 3 people found the following review helpful
5.0 out of 5 stars
A bulletproof process, May 9 2005
By Noel Coburn - Published on Amazon.com
This review is from: Smart Questions: Learn to Ask the Right Questions for Powerful Results (Hardcover)
This book is very well written yet it requires a certain amount of commitment and effort to read and absorb it. In my opinion, it is worth every second of time spent by anyone who wants to improve the quality and effectiveness of their thinking.Smart Questions is process-centric rather than principle-centric. It builds on the Breakthrough Thinking principles and 'flow of reasoning' and has three major components:
- Three foundation questions interweave the uniqueness, information, and systems principles into the fabric of a compelling process.
- Four phases of the SQA process are solidly based on the people, purposes, solutions, and time betterment principles.
- The three-step LOD (List, Organize, Decide) sub process for applying smart questions incorporates divergent and convergent thinking as naturally as breathing as you work through the phases of the process.
In particular, the process is smoother and the steps flow into each other in a way that should make it easier to achieve more momentum faster on projects. I will definitely use it.
There is an updated and expanded portfolio of really useful tools. Developing a purposes hierarchy is much easier whether you are using the couplet test in conjunction with a structured approach or using basic categories with an intuitive method. The authors also provide a powerful list of verbs that really do stimulate thinking about purposes. New additions also include
- The Smart Questions Decision Worksheet
- The Smart Questions People Involvement Worksheet
- Twelve core questions that apply the three foundation questions to each of the four phases of the process
- Hundreds of indicative smart question to stimulate and inspire and keep the process moving.
If you are willing to invest some time and effort, this book really has the potential to improve your life
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