Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company's Performance Using Global Best Practice [Hardcover]

Gregory H. Watson (Author)

List Price:	CDN$ 49.99
Price:	CDN$ 34.80 & this item ships for FREE with Super Saver Shipping. Details
You Save:	CDN$ 15.19 (30%)
	o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o

In Stock.
Ships from and sold by Amazon.ca. Gift-wrap available.

Only 1 left in stock--order soon (more on the way).

Want it delivered Monday, February 13? Choose One-Day Shipping at checkout.

Product Details

Hardcover: 360 pages
Publisher: Wiley; 1 edition (April 20 2007)
Language: English
ISBN-10: 0470069082
ISBN-13: 978-0470069080
Product Dimensions: 16.4 x 3.2 x 24 cm
Shipping Weight: 476 g
Amazon Bestsellers Rank: #645,459 in Books (See Top 100 in Books)

Would you like to update product info or give feedback on images?

See Complete Table of Contents

Product Description

A new update of the classic text on benchmarking

Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available.

Topics include:
*

Stimulating business improvement with benchmarking
*

Linking Six Sigma to strategic planning and benchmarking
*

Understanding the essence of process benchmarking
*

Making statistical comparisons in benchmarking
*

Applying benchmarking results for maximum utility
*

Reviewing lessons learned from old case studies
*

Conducting a strategic benchmarking study
*

Performing an operational benchmarking study
*

Mainstreaming benchmarking into strategic planning
*

Creating a sustainable benchmarking capability
*

Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources

From the Inside Flap

Strategic benchmarking is a proven and effective methodology for improving overall business performance by examining the long-term strategies and approaches that enable high-performing companies to succeed. It helps companies identify best practices in relation to product development and delivery, core competencies, customer service, change preparedness, and more. It's a reliable and accurate way to gauge the market position and success of any business.

In 1993, Gregory Watson introduced this revolutionary business performance methodology to managers and executives in Strategic Benchmarking. Now, this new edition updates Watson's classic text for the twenty-first century. This edition includes everything from the first edition, along with additional material that brings it fully into line with current thinking and practice. Most important, it includes entirely new chapters on supplementing strategic benchmarking with statistical concepts from Six Sigma. It features new information and resources, fresh case studies, and a new discussion of strategic planning and benchmarking.

Six Sigma is changing and influencing American companies from coast to coast. Six Sigma significantly improves benchmarking in important ways: it provides an objective analysis standard for measuring cross-company performance; it delivers a scientific method to benchmarking through the use of a disciplined analytical approach; its mapping feature breaks down processes into single steps for individual analysis; and it helps optimize the performance and demonstrates the effectiveness of a proposed process change.

With the addition of Six Sigma, this new edition helps managers undertake a serious assessment of their business assumptions, technological aptitudes, operational capabilities, and organizational competencies. This allows a true examination of corporate strategy, as well as a clear picture of the skills, knowledge, and attitudes of the workers who drive increased performance. Applying the scientific method to strategic benchmarking makes business planning a precise and measurable activity—and leads to real results. Strategic Benchmarking Reloaded with Six Sigma gives managers and business leaders a comprehensive, effective guide to better quality and higher performance.

See all Product Description

Inside This Book (Learn More)

Tag this product

(What's this?)

Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items.

Customer Reviews

There are no customer reviews yet on Amazon Canada

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(0)

Share your experience with this product with others

Create your own review

Most Helpful Customer Reviews on Amazon.com ^(beta)

Amazon.com: 2.0 out of 5 stars (1 customer review)

2.0 out of 5 stars As Advertised, Nov 2 2011

By jaloro - Published on Amazon.com

This review is from: Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company's Performance Using Global Best Practice (Hardcover)

This book is loaded (and reloaded) with all the buzzwords one might expect from such a title. It's an absolute must read for anybody in a particular and specific education program where it is required and therefore a "must buy". It's no bargain, strategically priced, comparable to all the other textbooks that will not retain value.

› Go to Amazon U.S. to see the review 2.0 out of 5 stars