Most Helpful Customer Reviews on Amazon.com (beta)
2 of 2 people found the following review helpful
ClarityJune 12 2012
Richard M. Doane
- Published on Amazon.com
While business process management is the single most important facet of running a business, I find that too many business leaders fail to grasp the basics. What Mr. Lehmann does in this book is cut past the clutter to provide a crystal clear path that business stakeholders can follow. The cover's compass is correctly placed.