I am here just to let you know what's happened to me. I will resume here, but if you want to see all the conversation, it just click in the link below.
I purchased Stuhrling watch from Amazon.ca in 3rd July 2011 (Sunday) and I picked it up on Wednesday.
I was so happy, but when I open the box the watch was not working. So, I thought that the problem was the battery. Before to think about it I try to find a manual, but in the box there is no manual, then I looked it over and I found some videos on Internet. The video titled 'Calibrating Ronda Startech Movements - a Stuhrling Instructional Video' (youtube) was supposed to resolve my problem.
I was happy again. I followed the instruction, but again the watch was not working. I tried to contact the costumer services to resolve my problem.
I suggested to change the battery and after send the bill to Stuhrling, but the person said to send it back do Amazon.ca and change for new one. I was trying to make the things easier because the price of the battery is cheapest than transportation.