Andrew Chak is an award-winning Information Architect and User Experience Designer based in Toronto. His work for clients such as Deustche Bank, General Motors, Thomas Cook, New York Life, and American Express has given him background and insight into how customers transact on the Web. A speaker at InternetWorld, WebNYC, WebChicago, WebLA, WebDC, and Web2000, Andrew's presentation at December 2000 C/Net Builder conference in New Orleans was voted one of the top ten best by attendees.
This book really nails the topics of design, information architecture, and persuasive marketing to provide a guide for anyone wanting to create online experiences that work. Read morePublished on Feb. 6 2008 by Brad Einarsen
I'm a business guy, not a developer, but I found lots of useful ways to think about websites in this book. Read morePublished on Jan. 30 2008 by G. B. Webster