From the Inside Flap
Recognizing that the first-line supervisor plays an indispensable role in the enforcement of American law, and that a straightforward book dealing with the responsibilities of supervisors and the most effective methods of fulfilling these responsibilities was needed, the author wrote the first edition of Supervision of Police Personnel in 1970. Four subsequent editions have followed during the ensuing three decades. With the beginning of the new millennium, the author's brother, Marvin D. Iannone, has joined in the writing of this sixth edition.
During their long law enforcement careersa combined total of 100 yearsboth authors realized (and have had this realization confirmed countless times) that certain tenets of the first-line supervisor remain inviolable and that one cannot supervise effectively without an appreciation of these tenets. These time-tested principles include the following:
- Although a supervisor is a manager, he must first think of himself as a leader. Indeed, one cannot be a leader without followers.
- A first-line supervisor is a part of those whom he leads, while at the same time being apart from them. In such a role, he must represent the rank and file to senior management and simultaneously represent senior management to the rank and file.
- When supervising, he must practice the Golden Rule.
- He must earn, not demand the respect of others.
- He must set the highest example.He must without exception be consistent and fair.
- His honor and professionalism must always be beyond reproach.
It is the authors' conviction that a supervisor, experienced or inexperienced, who applies the principles and techniques outlined in this book while using the foregoing tenets as an ever-present backdrop will be well on his way toward actualizing his greatest potential.
This edition has been updated to be consistent with changes in the law and the currently preferred practices of progressive police organizations.
The authors sincerely express their gratitude to all those professionals in law enforcement for their many contributions to the preparation of this book, and we are particularly grateful to all who have had such a profound influence on our professional and personal lives. We also thank the following reviewers: Alvin Berndt, Criminal Justice Institute; Michael Buerger, Northeastern University; Alan Mentzer, Truckee Meadows Community College; and Alan Marston, South Maine Technical College.
Our special thanks to Clara and Patricia for their never-ending support and patience. Nathan lannone
From the Back Cover
This book offers complete coverage for leadership training of supervisors in law enforcement and allied fields. The relationships involved in individual and group management methods and the practical techniques for carrying out the various responsibilities of the supervisor are explored. Everyday problems faced by the police supervisor in interpersonal, operational, and administrative relationships with subordinates are also covered in detail. Chapter topics include the supervisor's role, and function in organization, administration, and management; leadership, supervision, and command presence; interpersonal communications; principles of interviewing; psychological aspects of supervision; employee dissatisfaction, grievances, and complaints; discipline principles, policies, and practices; tactical development of field forces; and conference leading. For the training of managerial and supervisory personnel in police departments and law enforcement agencies.