- Product Dimensions: 27 x 7.2 x 3.7 cm ; 948 g
- Shipping Weight: 998 g
- Item model number: ACP70USZ
- ASIN: B005YR1PV2
- Date first available at Amazon.ca: Jan. 5 2012
- Average Customer Review: 3 customer reviews
- Amazon Bestsellers Rank: #147,336 in Electronics (See Top 100 in Electronics)
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Targus ACP70USZ USB 3 Docking Station with HD Video (Black)
- Dual video ports providing beyond HD video and graphics with up to 2048 x 1152 resolution
- Includes 1x DVI to VGA adapter, 1 HDMI to DVI adapter, 2 USB 3.0 ports, 4 USB 2.0 ports, aGigabit Ethernet port, audio In/Out ports and security lock slot
- Also a 6A AC adapter and 2ft USB 3.0 cable making it easy toconnect
- 2 high-powered USB ports for extra power and stays on when the PC is disconnected
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Enjoy an increase in speed and more power by utilizing the latest USB 3.0 technology for your workstation. The Targus USB 3.0 SuperSpeed Dual Video Docking Station offers a full range of features including dual video ports (1x DVI-I, 1x HDMI) to connect two monitors, a DVI to VGA adapter, 1 HDMI to DVI adapter, 2 USB 3.0 ports for your USB 3.0 peripherals and 4 USB 2.0 ports for all of your USB 2.0 items. The docking station also includes a Gigabit Ethernet port, audio In/Out ports to connect speakers and a security lock slot to help secure the dock and avoid theft. A 6A AC adapter and 3ft USB 3.0 cable are also included to help make it easy to connect your device to a complete workstation – including dual monitors, a mouse, keyboard, printer and other peripherals you may need to connect with by simply docking your laptop.
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Top Customer Reviews
This dock is horrible, especially using any USB device. For example, if I plug in my Bluetooth dongle into the USB on the Docking Station, just the keyboard works and not the mouse. If I plug directly into the laptop, they both work fine. My USB Headset works intermittently when it is the docking station however directly plugged into the laptop - it works fine.
I hope a competitor releases a superior product soon - it really is barely usable.
Most Helpful Customer Reviews on Amazon.com (beta)
It is still an unstable product, even with the current (Jan., 2013) firmware and drivers. The audio out dropped more than once a day, so I eventually stopped trying to use it and now plug the speakers into the machine (a Surface Pro) when the dock is being used, ignoring the on-dock audio completely.
And then, about once a day, the dock just "checks out". The hardware is still there, but it's nonresponsive - any peripherals attached aren't really available. The more common case of this is the monitors connected (I'm using both ports) just get frozen with whatever they had, the USB devices slowly drop out (e. g. mouse and keyboard work, but then at some point stop), etc. To fix this you have to unplug the dock from the computer, unplug the power (which at the dock is annoying, because the plug has a sliding, locking connector), plug the power back in, and connect to the computer. Then you're good for another... day if you're lucky.
I am very close to returning this unit and trying a different manufacturer's one at this point. The only thing stopping me right now is the fear that since all of these dual-display docks are basically the same guts (DisplayLink), that I'd be swapping one broken unit for another.
UPDATE IN APRIL, 2013: The very recent April driver update (7.1) has made a substantial difference. I've now gone nearly a week without the sound dropping or the Ethernet dropping. I see other posts about people having the exact same issues I was having, especially the Ethernet. I don't know if the updated drivers would help them, but it helped me. We'll need to see if it's a long term fix but so far at least, it's much better.
Also this is on Windows 8 - I should have said that before. Very specifically it's on a Surface Pro.
UPDATE APRIL 18: The drivers are not perfect still - I have had one drop of the Ethernet earlier this week after all, and just now, a loss of the sound. And there seems to be a new issue with this driver release around performance on the displays - the mouse cursor and scrolling are "jumpy" and that was not the case before. So it's still a work in progress even after all this time. So I am still waiting on DisplayLink to continue their improvements. The device works well enough at this point to not bother sending it back, and DisplayLink powers all of the other devices of this type so it's not like there's a choice around it even if I did send it back. That said I've dropped the rating back because it's a little silly that after all this time there are still issues around it.
I should also mention you CAN'T currently find the updated drivers on the Targus site - I just checked. They are at the DisplayLink site (7.2M0 released April 3, 2013).
UPDATE JUNE 18: The May 2013 drivers are better still. Biggest remaining issue is sound dropping every so often.
UPDATE AUGUST 30: The 7.4M0 drivers (from DisplayLink - Targus still has 7.3M1) seemed better, but audio dropout seemed to get much worse. I ended up completely uninstalling them (after unplugging the dock), rebooting, installing 7.3M1, connecting the dock, waiting for the hardware update and driver load (note: I don't remember seeing the update during an upgrade - that could be a UI issue or an actual installer bug, I don't know), confirming everything was working, disconnecting the dock, uninstalling fully again, rebooting, installing 7.4M0, connecting the dock (again including a hardware update), and then everything was happy for now. We'll see how stable it is. I've dropped my rating because this is a bit ridiculous, not having a reliable driver after all this time.
UPDATE DECEMBER 5: Even at 7.4M2 I'm still seeing the dropouts of audio. I did find a better way to fix it: (1) right-click volume icon in notification area (2) choose "Playback devices" (3) right-click "Speakers - Targus USB Audio" and choose "Properties" (4) change to the Enhancements tab (5) Change any of the enhancement checkboxes, click Apply, then change it back, and click Apply. [The change back isn't necessary but leaves you how you started.] Changing this setting seems to force the driver to sort itself out.
UPDATE Jan. 21, 2015: This failed for me about 6 months ago, and I put it on the shelf and gave up on it, determined to tell anyone that would listen to avoid the Targus docks forever moving forward. I found out today there is a known defect in older versions (e. g. http://www.twitter.com/Targus/status/556198441991151616 which goes to http://targusblog.com/2015/01/16/targus-acp70-item-60-and-item-51-defects/) that causes the failure to occur. I reached out to Targus today, and the customer service chat gave me a substantial run-around (someone else [hi Karen!] reported this same issue on Twitter, that's what got me looking at it). They made me jump through a whole ton of hoops, but eventually agreed to replace the dock. We'll see what happens with the replacement process.
Unboxed one, plugged GigE, some USB2.0 peripherals, and two 1920x1080 displays into the device, powered it up, and plugged it into the USB3.0 port on my Asus G74SX. The laptop detected the hub, but had very few of the components working. After inserting the driver CD that came with the unit and installing the drivers, the GigE port lit up and ran at 1Gbps, the USB2.0 fired up, everything worked but the dual external monitors. However, I waited about five minutes and the monitors suddenly engaged at the full 1920x1080 FullHD resolution.
Subsequent plug-ins to either of the docks worked flawlessly. A software update popped up with Windows Update a week later, with many updates for the dock; one of the biggest was for the DisplayPort software, which is software that extends video through the USB port. Technically, my NVidia GPU on the Asus doesn't see these monitors as external displays, so theoretically I could run with more than three screens. I tested and was able to run the GigE port to transfer files, while I was watching a 1080p video on one external display through the dock and another external display running YouTube, all while running apps on the laptop's main screen.
In short, This device was about as plug-and-play as can be, and that's saying something - I've been in the industry for 15+ years, and rarely had anything be so stunningly transparent, easy to use, and functional. I run with three displays (two external plus the laptop's own screen), GigE, and other peripherals all with a single USB cable.
My advice for others who might have problems - check your drivers, both on the software for the dock and for your own USB3.0 controller. I would wager that 90% of the issues are related to the laptop's own USB drivers, or perhaps running a set of screens at non-standard resolutions (though my work external screens are 1920x1080, which is standard, and my home screens are 1920x1200, and the docks have no issues switching between the resolutions, even when resuming from sleep), or running with outdated software. Maybe the 64-bit drivers are better than their 32-bit cousins. I dunno.
Bottom line? If there is some form of incompatibility, then you'll probably hate it. And let's be real, folks, it's been out a whole three or so months. But for those of us who need a docking solution that is easy to use and ubiquitous across manufacturers, and the drivers work, this is an EXCELLENT device.
Here is the biggest failing with the product. If you happen to lose your power supply, like I did on a recent business trip, you are out of luck. Targus WILL NOT sell you a replacement power supply. I tried mightily to convince their support team, but to no avail. Their solution to my problem? Go buy another Targus docking station... now I can have a spare docking station with my new power supply!
This decision by Targus is a major oversight in customer support, and so my total experience with the product goes from 5 stars down to 3.
The Targus Docking Station enabled attachment of two 23" monitors, giving me three total displays, including the display on the Surface. So I picked up an additional display by making this switch. The additional USB ports on the Targus Docking Station allowed attachment of a very large capacity external solid state drive for storing large files that I don't need to have in the cloud. A port for a wireless hub to take care of an MS Sculpt Comfort Keyboard - and there are still ports to spare which I have occasionally used for an external CD/DVD reader/writer, other USB flash drive access, and for battery charging in other devices. And when I need to take all the native capability of the Surface Pro with me, I merely detach ONE USB connection.
I was very pleasantly surprised when I took the Docking Station out of the box, downloaded the current drivers as directed, plugged in the devices and then plugged it to the Surface - and it all worked - instantly - no fussing, no fretting, no calling a service person. It was truly "Plug and Play". I had been a bit hesitant prior to purchasing this product, since some of the reviews had indicated difficulty in setting up the station. After looking back at the reviews, however, I noted that none of those describing any difficulty were related to using it with a Surface Pro.
I could not be more satisfied with this product. It has made possible an arrangement that has enabled me to greatly increase my efficiency while at the computer. The best part of it is that I now work in a total silence environment. There is no sound of cooling fans or hard disks spinning. At last, after more that 40 years working at a computer, there is no humming to put up with. I work the Surface Pro as hard or harder that I did the PC, yet I have never heard the fans in the Surface Pro kick in.
In my 8+ years as a network engineer, I have not seen many devices that can take down a network (the other was Acer Veriton devices sending ARP traffic that caused 100% CPU on routers).
I highly recommend staying away from this product until Targus can get this issue resolved. I will try to update this review if I learn of a fix for this issue.