Team Talk: The Power of Language in Team Dynamics [Hardcover]

Anne Donnellon (Author)

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Product Details

Hardcover: 299 pages
Publisher: Harvard Business Press; 1st Edition edition (April 1 1996)
Language: English
ISBN-10: 087584619X
ISBN-13: 978-0875846194
Product Dimensions: 24 x 16.2 x 2.7 cm
Shipping Weight: 612 g
Amazon Bestsellers Rank: #992,569 in Books (See Top 100 in Books)
- #70 in Books > Professional & Technical > Business Management > Management & Leadership > Teams
- #70 in Books > Business & Investing > Management & Leadership > Teams

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Product Description

From Booklist

Management by teams and using teams to get things done are nothing new. But recent hoopla has stimulated interest in these work groups, and numerous companies have implemented the team approach to problem solving and accomplishing special tasks. Given these current efforts, one thing is clear: some teams work; others don't. Donnellon, a Babson College (Wellesley, Massachusetts) associate professor doing research on rewarding and evaluating teams and cross-cultural teamwork, investigates why. Focusing on cross-functional work teams of professional employees, she was able to observe in-depth--and tape-record--teams at work at four Fortune 200 corporations. By analyzing dialogue, language, and conversation, she was able to distinguish that which made teams successful. She includes a "team talk audit," a tool for analyzing interactions among team members, and she concludes with advice for both team members and managers on how to make teams work better. David Rouse

Book Description

In the tradition of the works of Deborah Tannen, Team Talk analyzes team conversations and their organizational contexts to explain why cross-functional team work is so challenging for professional employees. Drawing on interviews and observations of teams in Fortune 200 companies, Dannellon lets readers listen in on actual team conversations to explore the inherent paradoxes of team work.

Inside This Book (Learn More)

First Sentence
Team Xerox, Team Disney, the Taurus team, the Mac team, quality improvement teams, customer service teams, new product teams . . . from advertisement to editorial, from management presentation to consulting report, we have been regaled with the language of teamwork for at least a decade. Read the first page

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