"Axelrod defines four leadership challenges that must be met if an organization is to deal with the dramatic changes that are our ongoing reality: widening the circle of involvement, connecting people to each other and ideas, creating communities for action, and embracing democratic principles. Facing these challenges will require changea different kind of change. Through real life examples and provocative writing he provides the reader an opportunity to become an active participant in that different kind of change. The change that will energize an organization to new levels of performance and satisfaction." -- Rich Teerlink, former Chairman, Harley Davidson
"Dick Axelrod his given us a mandate for the next millennium: We need to change the way we change organizations. The new 'engagement' paradigm that Dick challenges us to embrace is effectively demonstrated in numerous real life examples. The book is enhanced by guiding principles, graphics, and summaries at the end of each chapter. This is a 'must' book for anyone leading organizational change." -- T. Alban and Barbara Benedict Bunker, coauthors of Large Group Interventions
"Over the years, I've learned a great deal from Dick Axelrod about how to truly engage people in creating real organizational change. I'm so grateful that he has taken the time to convey his experience and wisdom. The learnings in this book are essential for us to understand in these times of relentless change." -- Margaret Wheatley, author of Leadership and the New Science and coauthor of A Simpler Way
"Terms of Engagement is an exciting new contribution to the field of organizational change. Axelrod provides leaders with a coherent set of principles for addressing business and social issues instead of tired techniques. Balanced, compelling, smoothly blending theory with practical examples, Terms of Engagement is a must-read." -- Hideo Murakami, Senior, Vice President, Queen Emma Foundation
"Terms of Engagement provides a roadmap for creating meaningful, repeatable and sustainable change. After reading Terms of Engagement and having participated in the conference model, I am convinced that real engagement is the key to unleashing the most powerful resource we have, our fellow employees." -- Jim Maynor, President and CEO, The Money Store
About the Author
Richard H. Axelrod helped revolutionize the world of organizational change when, together with his wife Emily, he developed the Conference Model, a process for engaging the entire organization in system-wide change. He is currently working with Peter Block and the Association for Quality and Participation to develop the School for Managing, an innovative approach to management education.