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The 2000 Percent Solution: Free Your Organization from "Stalled" Thinking to Achieve Exponential Success Hardcover – Feb 9 1999


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Product Details

  • Hardcover: 265 pages
  • Publisher: AMACOM; 1 edition (Feb. 9 1999)
  • Language: English
  • ISBN-10: 0814404766
  • ISBN-13: 978-0814404768
  • Product Dimensions: 23.1 x 15.7 x 2.8 cm
  • Shipping Weight: 522 g
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (78 customer reviews)
  • Amazon Bestsellers Rank: #1,529,819 in Books (See Top 100 in Books)
  • See Complete Table of Contents


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A mind-set is simply the way we organize our thinking, consciously or unconsciously. Read the first page
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Customer Reviews

4.8 out of 5 stars
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Format: Hardcover
I purchased this book recently and started reading it. After dragging myself through the first quarter of this book, I had to stop reading because it was just so poorly written and frankly, boring.

If you're looking for a fantastic alternative to this book, do yourself a favor and buy Good To Great by Jim Collins. The premise of both books is similar, but Good To Great actually delivers and is based on years of solid research of companies that have turned themselves around.
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Format: Hardcover
I have often recommended this book to my organizational clients who are frustrated with their inability to get their organizations to "go." This book provides practical, common sense tools to handling complacency in organizations. It isn't enough to want change to happen, or to "say it to happen;" you must DO some things. This book gives great examples and explanations that anyone in an organization can use.
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Format: Hardcover
The nautre of organizational behavior (really individual behavior within the constraints imposed by organizational culture) is to seek incrementalist changes at the margins. Rarely do the well-entrenched want to leave those trenches to risk what they have in the fluidity of the uncretain. This is natural, since safety is something innately sought by most organisms most of the time. Short-term safety can be a good predictor of impending decline and death, as the old adage says: "Whom the Gods Would Destroy, They First Give 40 Years of Success."
The authors propose that aiming for incremental, marginalist change is a "stall," a way of refusing to face or accept the need for real change. (Sometimes, the need for change can be misread or mismeasured, with New Coke being an example they give.) The authors offer a number of vingettes designed to illustrate "stallbuster" tactics that will impel the desired-for change. These vingettes are bite-sized case studies of how real-world organizations approached (or failed to approach) problems, and the results of their actions. These are compared, in terms of implicit values, with the formal values each company had adopted. The actioning of these values provides insight into where disconnects between policy and performance occur, with McDonalds' response to the infamous hot-coffee lawsuit and Odwalla's in dealing with food-poisoning problems being one example. Each company's colture at least partly pre-determines the range of responses that their leaders can imagine, with a corresponding range of predictable results.
In the tradition of Dr.
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Format: Hardcover
This psychologically astute how-to business book is more than a compendium of clever, useful, well-grounded methods to reverse unprofitable people situations (stalls). It is also a beautifully-written book that is a delight to read. It is a cross between "A Kick in the Seat of the Pants" and anything by Peter Drucker. Peppered with Rorschach-like drawings to jump-start a manager's creative problem-solving juices and expand her/his decision-making perspective, the book presents diverse, innovative, on-point, in-depth examples of proven methods to reverse stalls (stallbusters). What do "Tinkers to Evers to Chance," Tiger Woods, stand-up desks, and Grey Poupon have in common? Find out. But you don't have to be a manager to benefit from this book. The extra added bonus is that its principles and methods are universally applicable to our interactions with others in all aspects of our lives. But if you are a bottom-line conscious business person, The 2,000 Percent Solution is an absolute must-read.
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Format: Hardcover
This is a compelling treatise on achieving exponential results using a variety of "stall-busters". Why settle for a 15% improvement when a 25% improvement is not only possible but perhaps easier to achieve? In some cases a twenty-fold improvement is possible, hence the title.
"In fact, stalls, those habitual actions based on ways of thinking that impede progress, keep individuals, organizations, businesses, and even civilizations from realizing their full potential."
The book is organized into two parts:
Part one examines some of the most common stalls that plague individuals and organizations with ways of identifying if that stall is being used and ways to bust them.
Part two presents 8 steps, to "learn the universal process of uncovering and capturing maximum opportunity by asking new questions". These steps necessarily require new ways of looking at things and perhaps a great deal of careful thought and effort, but the results can be dramatic.
One of the key themes is to use a variety of means to discover future new best practices as they apply to your field and implement them before your competition does. Then continue with the processes of discovery and implementation because new challenges to your market position will invariably appear - not necessarily just from the companies in direct competition with you now, but perhaps from obsolescence of your product or service (as was the plight of buggy whip manufactures a century ago who did not transition to providing accessories for automobiles).
Another key theme is to identify the key measurements needed for the performance desired. These measurements may need to be refined and changed over time. There are typically a number of measurements which must be tracked.

It is important to maintain the continual edge of innovation and not rest on your laurels, thus the authors, in their 7-step Afterward conclude with:
7. Reread this book annually.
Good advice!
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