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The Art of Community: Building the New Age of Participation [Paperback]

Jono Bacon
4.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

Aug. 27 2009 0596156715 978-0596156718 1

Online communities offer a wide range of opportunities today, whether you're supporting a cause, marketing a product or service, or developing open source software. The Art of Community will help you develop the broad range of talents you need to recruit members to your community, motivate and manage them, and help them become active participants.

Author Jono Bacon offers a collection of experiences and observations from his decade-long involvement in building and managing communities, including his current position as manager for Ubuntu, arguably the largest community in open source software. You'll discover how a vibrant community can provide you with a reliable support network, a valuable source of new ideas, and a powerful marketing force.

The Art of Community will help you:

  • Develop a strategy, with specific objectives and goals, for building your community
  • Build simple, non-bureaucratic processes to help your community perform tasks, work together, and share successes
  • Provide tools and infrastructure that let contributors work quickly
  • Create buzz around your community to get more people involved
  • Track the community's work so it can be optimized and simplified
  • Explore a capable, representative governance strategy for your community
  • Identify and manage conflict, including dealing with divisive personalities

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Product Description

About the Author

Jono Bacon is an award-winning leading community manager, author and consultant. Currently the community manager for the worldwide Ubuntu community, Bacon is a regular keynote speaker, has also authored four books and acted as a consultant to a range of technology companies. Bacon's weblog (http://www.jonobacon.org/) is one of the widest read Open Source weblogs and he writes regularly about community management.


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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most helpful customer reviews
1 of 1 people found the following review helpful
4.0 out of 5 stars A book for more people than you think Oct. 19 2009
Format:Paperback
I have been following Jono for a long time back from the lugradio days and been reading his latest book The Art of Community from the preview chapter and then the free pdf. I have to say it is a must read for every user group or other community manager (or herder of cats..) and beyond that for anybody wanting to create some sort of community. This especially also applies for people working as managers, running companies, hr departments and more. We can all learn a lot from this book and will be well entertained reading it too. I for one have to have a dead tree version of this book.
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Amazon.com: 4.6 out of 5 stars  47 reviews
41 of 43 people found the following review helpful
3.0 out of 5 stars A good book with a misleading title Jan. 18 2010
By Franco Folini - Published on Amazon.com
Format:Paperback|Verified Purchase
Jono Bacon's book makes a very interesting reading despite the misleading title.
I manage a few online communities and I was interested in learning from an experienced professional (Jono) how to improve my communities and my management style. The title of the book, as well many of the reviews I read were very positive. Only after reading a few dozen pages I recognized that this was not the book I was expecting. "The Art of community" is not about all online communities, it's only about online communities for open-source software. Great topic if your community is about developing some piece of software in an open-source context, but not very useful if your community is a group of people sharing a common interest but not working together toward a common goal. Jono tries to generalize his experience for a wider audience presenting a few non-open-source cases and examples.
But it's evident he has neither experience to support such generalization nor a real interest in adventuring outside the familiar open-source territory. If your community is an open-source community, get the book and religiously read every single word of it. If your community is about cars, movies, commercial software, or something else save your time and your money.
7 of 7 people found the following review helpful
5.0 out of 5 stars A practical guide to community building, and a brave experiment Oct. 3 2009
By Leo Romero - Published on Amazon.com
Format:Paperback|Verified Purchase
Solidly grounded in theories of social capital formation, this book offers practical advice on how to build communities, on earth as well as online. You can almost just copy and paste the ideas, checklists, todo lists and best practices tips, then apply them to your community-building effort. I've been a community organizer for more than 20 years, but I learned something new in each chapter. I wish I had this book sooner, would've help me avoid mistakes, and do a bunch of things better (maybe I should have reviewed this anonymously).

Am particularly impressed at the courage it took to also offer this book as a free download, with a liberal Creative Commons license. The pdf format is what's most useful to me - I'm literally able to copy and paste, and shape whole sections of the book so they fit my organization's needs. I might not have bought the book if it was just a book. But because I love the pdf, I bought the ipod version (which I'll probably never use, since all I can do with it is read and, okay, click on links, but I felt obliged to pay something). Hats off to O'Reilly.
3 of 3 people found the following review helpful
5.0 out of 5 stars the art of community Oct. 2 2009
By ggs - Published on Amazon.com
Format:Paperback|Verified Purchase
Really loved this book. Although focused on open source software, the art of community is interesting to a more general audience. It's easy to read, and has some great specifics about how to build a community of volunteers, what motivates people to join, how to channel that energy etc. Has lots of examples to help keep things real.
2 of 2 people found the following review helpful
5.0 out of 5 stars A Community Manager's Bible Aug. 21 2012
By schtool - Published on Amazon.com
Format:Paperback
As a community manager of a large (tens of thousands of members) open source community, I am constantly faced with decisions and challenges about how to best grow our community. This book is an essential guide to organizing and growing communities, and I have found myself referencing the book almost daily. It has thorough coverage of pretty much any facet of community management, and Jono's writing style and experience makes it easy to find and understand concepts that one can apply to one's community. Whether it is encouraging new members, organizing events, conflict resolution, or measuring your progress, this book is the ultimate resource to have at your side.
2 of 2 people found the following review helpful
5.0 out of 5 stars Community 101 - The basic building blocks for building not only communities but the Community Manager as well. June 25 2012
By Amber Graner - Published on Amazon.com
Format:Paperback
Jono Bacon, in addition to his own wit and wisdom brings a star studded cast to the 2nd Edition of "Art of Community". Its foreword by Chris Anderson, Editor of Wired Magazine, captures the beauty and spirit of Open Source and why community is so important to these ecosystems. In Chapter 14, Bacon includes interviews from well know personalities such as Linus Torvalds, creator of the Linux kernel, Mike Shinoda of Linkin Park, Tim O'Reilly of O'Reilly Media, Mary Colvig of Mozilla and more to illustrate building successful communities doesn't just happen; it takes time, energy, a little luck, trial and error and is truly an "Art".

In this second edition of "Art of Community", Bacon revises and updates the current content based on his personal experience as he perfects his own "Art" as he openly and honestly shares the lessons learned-"the good, the bad, and the ugly". He also adds new chapters on social media, measuring community and community case studies.

Whether you are thinking about entering the world of community management or you're a seasoned community veteran looking to improve your skills, or those wanting to know what makes a good community manager this book has something for you and your organization. Not only does it outline the "how to" of building a successful foundation for engineering online communities, but the strategies outlined in "Art of Community" are universal and can be applied to any community be it virtual, physical or some combination of the two.

"Art of Community' is a reference must for any community manager.
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