The Art of Community: Building the New Age of Participation Paperback – Aug 27 2009
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About the Author
Jono Bacon is an award-winning leading community manager, author and consultant. Currently the community manager for the worldwide Ubuntu community, Bacon is a regular keynote speaker, has also authored four books and acted as a consultant to a range of technology companies. Bacon's weblog (http://www.jonobacon.org/) is one of the widest read Open Source weblogs and he writes regularly about community management.
Inside This Book(Learn More)
Top Customer Reviews
Most Helpful Customer Reviews on Amazon.com (beta)
I manage a few online communities and I was interested in learning from an experienced professional (Jono) how to improve my communities and my management style. The title of the book, as well many of the reviews I read were very positive. Only after reading a few dozen pages I recognized that this was not the book I was expecting. "The Art of community" is not about all online communities, it's only about online communities for open-source software. Great topic if your community is about developing some piece of software in an open-source context, but not very useful if your community is a group of people sharing a common interest but not working together toward a common goal. Jono tries to generalize his experience for a wider audience presenting a few non-open-source cases and examples.
But it's evident he has neither experience to support such generalization nor a real interest in adventuring outside the familiar open-source territory. If your community is an open-source community, get the book and religiously read every single word of it. If your community is about cars, movies, commercial software, or something else save your time and your money.
Am particularly impressed at the courage it took to also offer this book as a free download, with a liberal Creative Commons license. The pdf format is what's most useful to me - I'm literally able to copy and paste, and shape whole sections of the book so they fit my organization's needs. I might not have bought the book if it was just a book. But because I love the pdf, I bought the ipod version (which I'll probably never use, since all I can do with it is read and, okay, click on links, but I felt obliged to pay something). Hats off to O'Reilly.
In this second edition of "Art of Community", Bacon revises and updates the current content based on his personal experience as he perfects his own "Art" as he openly and honestly shares the lessons learned-"the good, the bad, and the ugly". He also adds new chapters on social media, measuring community and community case studies.
Whether you are thinking about entering the world of community management or you're a seasoned community veteran looking to improve your skills, or those wanting to know what makes a good community manager this book has something for you and your organization. Not only does it outline the "how to" of building a successful foundation for engineering online communities, but the strategies outlined in "Art of Community" are universal and can be applied to any community be it virtual, physical or some combination of the two.
"Art of Community' is a reference must for any community manager.
Jono's writing is witty and engaging, so the book manages to strike the important balance between being an easy and entertaining read while still providing a very practical guide for how to successfully build communities and keep them going. I really appreciate the fact that this book doesn't wander off into the theoretical too much, which it seems so many books on these types of subjects do. Instead, you will get a very hands-on guide or roadmap on what to actually do to build a more successful community, along with suggestions for tools and best-practices to help you along the way.
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