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The Art of Community: Building the New Age of Participation [Paperback]

Jono Bacon

List Price: CDN$ 41.99
Price: CDN$ 39.85 & FREE Shipping. Details
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Book Description

June 2 2012 1449312063 978-1449312060 Second Edition

Online communities provide a wide range of opportunities for supporting a cause, marketing a product or service, or building open source software. The Art of Community helps you recruit members, motivate them, and manage them as active participants. Author Jono Bacon offers experiences and observations from his 14-year effort to build and manage communities, including his current position as manager for Ubuntu.

Discover how your community can become a reliable support network, a valuable source of new ideas, and a powerful marketing force. This expanded edition shows you how to keep community projects on track, make use of social media, and organize collaborative events. Interviews with 12 community management leaders, including Linus Torvalds, Tim O’Reilly, and Mike Shinoda, provide useful insights.

  • Develop specific objectives and goals for building your community
  • Build processes to help contributors perform tasks, work together, and share successes
  • Provide tools and infrastructure that enable members to work quickly
  • Create buzz around your community to get more people involved
  • Harness social media to broadcast information, collaborate, and get feedback
  • Use several techniques to track progress on community goals
  • Identify and manage conflict, such as dealing with divisive personalities

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Product Details


Product Description

Book Description

Building the New Age of Participation

About the Author

Jono Bacon is an award-winning leading community manager, author and consultant. Currently the community manager for the worldwide Ubuntu community, Bacon is a regular keynote speaker, has also authored four books and acted as a consultant to a range of technology companies. Bacon's weblog (http://www.jonobacon.org/) is one of the widest read Open Source weblogs and he writes regularly about community management.


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Amazon.com: 4.6 out of 5 stars  47 reviews
42 of 44 people found the following review helpful
3.0 out of 5 stars A good book with a misleading title Jan. 18 2010
By Franco Folini - Published on Amazon.com
Format:Paperback|Verified Purchase
Jono Bacon's book makes a very interesting reading despite the misleading title.
I manage a few online communities and I was interested in learning from an experienced professional (Jono) how to improve my communities and my management style. The title of the book, as well many of the reviews I read were very positive. Only after reading a few dozen pages I recognized that this was not the book I was expecting. "The Art of community" is not about all online communities, it's only about online communities for open-source software. Great topic if your community is about developing some piece of software in an open-source context, but not very useful if your community is a group of people sharing a common interest but not working together toward a common goal. Jono tries to generalize his experience for a wider audience presenting a few non-open-source cases and examples.
But it's evident he has neither experience to support such generalization nor a real interest in adventuring outside the familiar open-source territory. If your community is an open-source community, get the book and religiously read every single word of it. If your community is about cars, movies, commercial software, or something else save your time and your money.
7 of 7 people found the following review helpful
5.0 out of 5 stars A practical guide to community building, and a brave experiment Oct. 3 2009
By Leo Romero - Published on Amazon.com
Format:Paperback|Verified Purchase
Solidly grounded in theories of social capital formation, this book offers practical advice on how to build communities, on earth as well as online. You can almost just copy and paste the ideas, checklists, todo lists and best practices tips, then apply them to your community-building effort. I've been a community organizer for more than 20 years, but I learned something new in each chapter. I wish I had this book sooner, would've help me avoid mistakes, and do a bunch of things better (maybe I should have reviewed this anonymously).

Am particularly impressed at the courage it took to also offer this book as a free download, with a liberal Creative Commons license. The pdf format is what's most useful to me - I'm literally able to copy and paste, and shape whole sections of the book so they fit my organization's needs. I might not have bought the book if it was just a book. But because I love the pdf, I bought the ipod version (which I'll probably never use, since all I can do with it is read and, okay, click on links, but I felt obliged to pay something). Hats off to O'Reilly.
3 of 3 people found the following review helpful
5.0 out of 5 stars the art of community Oct. 2 2009
By ggs - Published on Amazon.com
Format:Paperback|Verified Purchase
Really loved this book. Although focused on open source software, the art of community is interesting to a more general audience. It's easy to read, and has some great specifics about how to build a community of volunteers, what motivates people to join, how to channel that energy etc. Has lots of examples to help keep things real.
2 of 2 people found the following review helpful
5.0 out of 5 stars A Community Manager's Bible Aug. 21 2012
By schtool - Published on Amazon.com
Format:Paperback
As a community manager of a large (tens of thousands of members) open source community, I am constantly faced with decisions and challenges about how to best grow our community. This book is an essential guide to organizing and growing communities, and I have found myself referencing the book almost daily. It has thorough coverage of pretty much any facet of community management, and Jono's writing style and experience makes it easy to find and understand concepts that one can apply to one's community. Whether it is encouraging new members, organizing events, conflict resolution, or measuring your progress, this book is the ultimate resource to have at your side.
2 of 2 people found the following review helpful
5.0 out of 5 stars Community 101 - The basic building blocks for building not only communities but the Community Manager as well. June 25 2012
By Amber Graner - Published on Amazon.com
Format:Paperback
Jono Bacon, in addition to his own wit and wisdom brings a star studded cast to the 2nd Edition of "Art of Community". Its foreword by Chris Anderson, Editor of Wired Magazine, captures the beauty and spirit of Open Source and why community is so important to these ecosystems. In Chapter 14, Bacon includes interviews from well know personalities such as Linus Torvalds, creator of the Linux kernel, Mike Shinoda of Linkin Park, Tim O'Reilly of O'Reilly Media, Mary Colvig of Mozilla and more to illustrate building successful communities doesn't just happen; it takes time, energy, a little luck, trial and error and is truly an "Art".

In this second edition of "Art of Community", Bacon revises and updates the current content based on his personal experience as he perfects his own "Art" as he openly and honestly shares the lessons learned-"the good, the bad, and the ugly". He also adds new chapters on social media, measuring community and community case studies.

Whether you are thinking about entering the world of community management or you're a seasoned community veteran looking to improve your skills, or those wanting to know what makes a good community manager this book has something for you and your organization. Not only does it outline the "how to" of building a successful foundation for engineering online communities, but the strategies outlined in "Art of Community" are universal and can be applied to any community be it virtual, physical or some combination of the two.

"Art of Community' is a reference must for any community manager.

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