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The Art of What Works: How Great Leaders Adapt Competitive Strategies to Their Advantage [Hardcover]

William Duggan
4.0 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

July 16 2003

A commonsense approach to creating effective new strategies from ones that are proven to work

From Napoleon through Jack Welch, great leaders have always "borrowed" great ideas from others. The Art of What Works cuts against the grain of today's one-size-fits-all strategic gurus to argue that there are no intrinsically good or bad strategies--just flexible strategies that work best in given situations. Welch's appropriation of Six Sigma from Motorola, and use of its best features to revitalize GE, is a recent example of this approach.

In this insightful and practical guide, leading strategist William Duggan lays the groundwork for building new strategic frameworks by observing what works--and what doesn't--in the real world. The Art of What Works shows business professionals how to:

  • Recognize and adopt great ideas and strategies
  • Modify strategically sound ideas to their own benefit
  • Decide on a course of action--then modify it when necessary

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Product Description

From the Back Cover

How to Find Effective Solutions for Any Business Problem--By Recognizing and Building On the Successes of Others

"There is nothing new under the sun."

Though coined more than 2,000 years back, this truism has straight-line relevance to today's business world. Because while every business situation you confront is unique, it is invariably made of questions and elements that have been confronted--and solved--by others before you. The Art of What Works outlines a step-by-step program for understanding how and why others succeeded, and then drawing on their successes to help solve your own business problems. Outlining an approach that is exceedingly straightforward yet dramatically effective, this landmark book will help you to:

  • Systematically draw on the past successes of others to fuel innovations of your own
  • Lead effectively by learning how to construct one, dramatic solution from several elements
  • Overcome obstacles that prevent good ideas from taking shape, and rising to the top

What has worked in the past, more often than not, will work again in a new combination. The Art of What Works reveals how to transform this intuitive observation into a structured program designed to save time, energy, and money for both yourself and your organization, by giving you the freedom to recognize--and rely on--the simplicity of what works.

"The operative assumption is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, learn it, and put it into action--fast."

--Jack Welch

Few individuals in business history can match the bottom-line success of former GE CEO Jack Welch. Welch has become a business school archetype for corporate innovation and impact by working almost exclusively from one strategic credo--while you can seek new and innovative solutions to suit your present needs, you can only, in the end, do what has already been done.

As simple as it may appear, that credo is actually the profound secret to achieving breakthrough success. The Art of What Works presents principles, tools, and examples for observing what has worked and what hasn't in the real world. The key is in understanding and benefiting from coup d'oeil, the sideways glance that allows you to use existing knowledge to power your own endeavors. Cutting against the conventional wisdom of "original is best"--which was the principal driver behind the dot.com and telecom debacles--this insightful and practical guide features:

  • Examination of today's three leading schools of strategy--and how the art of what works improves each one
  • Guidelines for consistently getting results-driven, "highly calculable" success by first understanding the achievements of others
  • Examples of the art of what works in action, from Ray Kroc to Bill Gates, Disney to Du Pont

While the content of all successful ventures changes on a case-by-case basis, the structure remains remarkably similar. The Art of What Works brings unique and valuable insights to today's business leadership precisely because it claims to provide no world-changing structures or paradigm-shattering methodologies--just solid, proven strategies that have worked before, are working today, and will provide value far into the future.

From ancient strategist Sun Tzu through latter-day business legends like Welch, Steve Jobs, and many others, the value of adopting great ideas and adapting them to one's own benefit is well known. Let The Art of What Works provide you with a ready guide for systematically implementing what was until now simply intuitive, and show you how to build successful new strategic frameworks by first observing what works--and just as important, what doesn't--in the real world.

William Duggan, Ph.D., teaches strategy at Columbia Business School. He is the author of four previous books, including Napoleon's Glance: The Secret of Strategy, and has twenty years of experience as a strategy advisor and consultant. Duggan is also cofounder of Creative Strategy Group, which helps organizations and individuals apply the art of what works to whatever they do.

About the Author

William Duggan, Ph.D. is a former strategy advisor for The Ford Foundation and is a visiting professor at Columbia Business School. A former economic consultant for the World Bank, USAID, and Winrock International, Duggan is a popular speaker on strategy.


Inside This Book (Learn More)
First Sentence
In 2001, the Nobel Prize in economics went to Joseph Stiglitz, George Akerlof, and Michael Spence for showing how and why markets again and again fall prey to imperfect information. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

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Most helpful customer reviews
5.0 out of 5 stars Absorbing, insightful, and important book Sep 17 2003
By reader
Format:Hardcover
I really liked the author's "Napoleon's Glance" book so I picked this up too. In my opinion this book is quietly revolutionary about how change in society happens and it is providing new insight into the concept of "expert intuition". It is important new reading for anyone interested in business, especially consultants like myself in business strategy. I used to work in nonprofits too and it is very important for people in that world as well. It is totally different style of thinking that Michael Porter's stuff on strategy, and much more useful!!
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3.0 out of 5 stars The Art of Mediocrity...? Sep 8 2003
By A Customer
Format:Hardcover
"The Art" is simply a refresher course in management theories and practices. The "grand" concept of this book is the use of intuition and business expertise in making decisions.... This book is recommended if you are on a plane on a business trip and have nothing better to read...
Was this review helpful to you?
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.5 out of 5 stars  4 reviews
15 of 19 people found the following review helpful
5.0 out of 5 stars Absorbing, insightful, and important book Sep 17 2003
By reader - Published on Amazon.com
Format:Hardcover
I really liked the author's "Napoleon's Glance" book so I picked this up too. In my opinion this book is quietly revolutionary about how change in society happens and it is providing new insight into the concept of "expert intuition". It is important new reading for anyone interested in business, especially consultants like myself in business strategy. I used to work in nonprofits too and it is very important for people in that world as well. It is totally different style of thinking that Michael Porter's stuff on strategy, and much more useful!!
5.0 out of 5 stars Strategic Reality May 18 2009
By Matthew Cook - Published on Amazon.com
Format:Kindle Edition|Amazon Verified Purchase
Terrific book that captures the reality of how strategy works. Starting with a vision and working to create it is not the art of what works. It is a non starter. Strategy has always struggled to capture how great strategy really happens and more importantly how a business or individual can duplicate it. Standing on the shoulders of giants, Duggan has captured this and given enormous insight to those seeking to improve their ability develop strategy, evaluate strategy or profit from great strategy. This discipline is essential. Highly recommended.
12 of 19 people found the following review helpful
3.0 out of 5 stars The Art of Mediocrity...? Sep 8 2003
By A Customer - Published on Amazon.com
Format:Hardcover
"The Art" is simply a refresher course in management theories and practices. The "grand" concept of this book is the use of intuition and business expertise in making decisions.... This book is recommended if you are on a plane on a business trip and have nothing better to read...
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