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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't [Hardcover]

Robert I. Sutton
4.4 out of 5 stars  See all reviews (8 customer reviews)

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Book Description

Feb. 22 2007
The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller. It won a Quill Award for the top business book of 2007, and was recently chosen as one of's top picks as well.
--This text refers to an out of print or unavailable edition of this title.

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Product Description

From Publishers Weekly

This meticulously researched book, which grew from a much buzzed-about article in the Harvard Business Review, puts into plain language an undeniable fact: the modern workplace is beset with assholes. Sutton (Weird Ideas that Work), a professor of management science at Stanford University, argues that assholes—those who deliberately make co-workers feel bad about themselves and who focus their aggression on the less powerful—poison the work environment, decrease productivity, induce qualified employees to quit and therefore are detrimental to businesses, regardless of their individual effectiveness. He also makes the solution plain: they have to go. Direct and punchy, Sutton uses accessible language and a bevy of examples to make his case, providing tests to determine if you are an asshole (and if so, advice for how to self-correct), a how-to guide to surviving environments where assholes freely roam and a carefully calibrated measure, the "Total Cost of Assholes," by which corporations can assess the damage. Although occasionally campy and glib, Sutton's work is sure to generate discussions at watercoolers around the country and deserves influence in corporate hiring and firing strategies.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

We all know them or know of them--the jerks and bullies at work who demean, criticize, and sap the energy of others, usually their underlings. It could be the notorious bad boss or the jealous coworker, but everyone agrees that they make life miserable for their victims and create a hostile and emotionally stifling environment. Fed up with how these creeps treat others and poison the workplace, Sutton declares war and comes out calling them exactly what they are--"certified assholes." Caricatured in sitcoms such as The Office, these brutes are too often tolerated until irreparable damage is done to individuals and the organization as a whole. Sutton's "no asshole rule" puts a stop to the abuse in no uncertain terms. Similar rules have transformed such companies as JetBlue, the Men's Wearhouse, and Google into shining examples of workplaces where positive self-esteem creates a more productive, motivated, and satisfied workforce. If you have ever been a victim, just reading Sutton's analysis brings calm relief, empowerment, and reassurance that you're not alone. David Siegfried
Copyright © American Library Association. All rights reserved

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Customer Reviews

4.4 out of 5 stars
4.4 out of 5 stars
Most helpful customer reviews
11 of 12 people found the following review helpful
5.0 out of 5 stars This Book is a Keeper! March 6 2007
Sutton gets it just right in this highly entertaining and relevant book. We all know people like those described in the book. And coping with them - or better yet keeping them out of our work lives - is a problem worth solving. It's nice to see someone in academia who embraces the practical concerns of real-life managers. Sutton's blend of case studies and thoughtful analysis is like a tonic for the spirit of those of us who have endured the sphincterage of terrible colleagues. You might wish that Sutton had written this book a while ago. Do your children a favor and save a copy for them. They'll need it.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Sharp and funny Oct. 20 2010
Format:Audio CD
Well written, read by the author, this audiobook refreshes my morning drive. Examples are illustrative and most of them make me laugh. Not a ground-breaking discovery (anti-harassment and anti-bullying laws are there for a reason), but it's good therapy to hear and to talk about it.
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6 of 7 people found the following review helpful
5.0 out of 5 stars Get it and keep it March 10 2007
This book does a great service to all readers. It is based on sound social psychology and good research . I am going to keep it as a great rererence for the future use. I also recommend Dr. Sutton's blog and Arse Test...
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4.0 out of 5 stars Tells it Straight April 19 2014
Format:Paperback|Verified Purchase
Robert Sutton has a clear message. His title says it all. Don't hire them and deal with them according if already on staff. From my sales perspective, doing business with these types of clients shows little respect for your staff or company values. There is no reason to act like a jerk (sorry, I couldn't use the word). My business policy is seek out clients that you want to work with based on compatibility. Chase the good money. Leave the rest to someone else. Thanks for a great book Robert!
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