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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price (Author), David Jaffe (Author) Average Customer Review: In Stock Eligible for FREE Super Saver Shipping on orders over CDN$ 25. CDN$ 30.99 CDN$ 19.52
Review
"admirably straightforward book… refreshingly no-nonsense". (Financial Times , Thursday 27th March 2008) Read More |
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