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The Capability Maturity Model: Guidelines for Improving the Software Process
 
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The Capability Maturity Model: Guidelines for Improving the Software Process [Hardcover]

Carnegie Mellon Univ. Software Engineering Inst.
3.9 out of 5 stars  See all reviews (12 customer reviews)
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Product Description

Book Description

The Capability Maturity Model for Software (CMM) is a framework that demonstrates the key elements of an effective software process. The CMM describes an evolutionary improvement path for software development from an ad hoc, immature process to a mature, disciplined process, in a path laid out in five levels. When using the CMM, software professionals in government and industry can develop and improve their ability to identify, adopt, and use sound management and technical practices for delivering quality software on schedule and at a reasonable cost.


This book provides a description and technical overview of the CMM, along with guidelines for improving software process management overall. It is a sequel to Watts Humphrey's important work, Managing the Software Process in that it structures the maturity framework presented in that book more formally.


Features-


Compares the CMM with ISO 9001
Provides an overview of ISO's SPICE project, which is developing international standards for software process improvement and capability determination
Presents a case study of IBM Houston's Space Shuttle project, which is frequently referred to as being at Level 5

From the Inside Flap

The Capability Maturity Model for Software is one of the best known products of the Software Engineering Institute. Thousands of copies of the two technical reports that comprise the CMM Paulk93a, Paulk93b have been distributed around the world. The CMM and related process products are having a significant impact on the software community, as evidenced by the current international standards effort on software process described in Appendix G.

This book integrates and elaborates the description of the CMM and how to interpret its practices. It contains the text of the key practices from Paulk93b verbatim, except for a few minor grammatical corrections listed in Appendix H.

The authors have added the following material:
  • A case study of IBM Houston's Space Shuttle project, which is frequently referred to as being at Level 5 (Chapter 6)
  • Mapping between the key practices and the goals of the key process areas (Appendix E)
  • A comparison of ISO 9001 and the CMM (Appendix F)
  • An overview of ISO's SPICE project, which is developing international standards for software process improvement and capability determination (Appendix G)

The book is divided into two main parts. The first part consists of the chapters describing the evolution of the CMM, the concepts of software process maturity, the structure of the model, how to interpret and use the CMM, and the case study of IBM Houston. The second part consists of the key practices of the CMM, which describes the software management engineering practices of a maturing software process. Also included are a number of appendices that provide useful reference material.

This book is targeted at anyone involved in improving the software process, including members of appraisal teams, members of software engineering process groups, software managers, and software practitioners. It complements Humphrey's Managing the Software Process by formalizing the maturity framework described in that book.

This book does not describe all of the work being done by the SEI's Software Process Program. In particular, the SEI's work on software process definition, measurement, and organizational change may be of value to individuals working to improve the software process. For further information regarding the SEI, the CMM, or its associated products, contact:

SEI Customer Relations
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Telephone: (412)268-5800
Fax: (412)268-5758
E mail:customer-relations@sei.cmu.edu

The CMM is a living document, shaped by the needs of the software community. The SEI solicits feedback from our customers. Instructions for requesting changes to the CMM and a form for doing so are contained in Appendix I.

0201546647P04062001


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Customer Reviews

12 Reviews
5 star:
 (6)
4 star:
 (3)
3 star:
 (1)
2 star:    (0)
1 star:
 (2)
 
 
 
 
 
Average Customer Review
3.9 out of 5 stars (12 customer reviews)
 
 
 
 
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1 of 1 people found the following review helpful
1.0 out of 5 stars rehash of TR24 and TR25 - easier to use than the PDF files, Aug 8 2001
This review is from: The Capability Maturity Model: Guidelines for Improving the Software Process (Hardcover)
. .

you need this book. everyone I know doing SW-CMM has a copy. It is a simpler easier to use copy of the CMM.

You could get TR24 and TR25 for free. You will also need the Framework by Olson (download it free from the SEI). Unfortunately none of these will tell you how to streamline CMM for use by others than major government contractors. The SEI site won't provide it - are we supposed to be smarter than them? CMM is overkill for most organizations but many assessors make us do all of it anyway no matter how small our organisation or different our business needs (different from a LARGE GOVERNMENT CONTRACTOR). Catch 22. If you need a rating you need this book. If you need process improvement then skip CMM completely and do something better.

All the basic factoids of the KPAs and practices are laid out in sequence. But the overall book is poorly organized and adds little value to the rehash of the TRs.

Get the book cause it is needed and for what it does. Try to overlook the value added that could have been included but wasn't.

See also Dymond's book and reviews there. Dymond adds a needed gestalt view for using this book. You could do without Dymond but you shouldn't. This book unfortunately is necessary as there is nothing better that includes the entire CMM except the Framework, which you will need all 900 pages of, to supplement this text. Get all 3 if you want to minimise the time to CMM success.

I would give this zero stars but Amazon doesn't go that low. This book could have really been useful. But as it is, it is the only one that does what it does so we are stuck using it anyway.

If you haven't done CMM yet you may want to consider going straight to CMMI as there are some changes that undo the SW-CMM bookkeeping needed to prove to an assessor that you are compliant. Some of the KPAs carry over as CMMI PAs but some get spread around and put into new PAs. . .

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3.0 out of 5 stars The "GUIDE" for CMM, Mar 19 2003
This review is from: The Capability Maturity Model: Guidelines for Improving the Software Process (Hardcover)
The book is a good one, but I , as a person new to implementing software process improvement in my small organization read this book and it just flew over my head, it needs a HIGH LEVEL of understanding the process - to be precise.
The materials in this book are available as downloadable PDFs in the SEI-CMM site for all the KPAs.
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5.0 out of 5 stars Success or failure, your choice, July 13 2001
By 
Rachel Tozier (Brea, CA USA) - See all my reviews
(REAL NAME)   
This review is from: The Capability Maturity Model: Guidelines for Improving the Software Process (Hardcover)
Following the guidelines in this book to attain at least repeatable capabilities can make the difference between failing or succeeding. A good example is the failures of one dot com after another during the past year. At one time the term Prestigious Dot Com evoked envy, not it's an oxymoron. Why this happened in a large part is because the cowboy mentality, and to be fair, there were a fair share of "cowgirls" who can take blame, that said we don't need no stinkin' processes. Well, guess they were wrong. What's sad is this book gives a good benchmark set to compare your capabilities and is ignored or badmouthed. What's sadder is the people who scream the loudest about how terrible the CMM is are the ones who cannot speak intelligently about what it's really about. If you want to be an exception and succeed in this competitive environment you own it to yourself to check this book out. Or fail. Your choice.
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