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The Checklist Manifesto: How to Get Things Right Paperback – Jan 4 2011


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Product Details

  • Paperback: 240 pages
  • Publisher: Picador; Reprint edition (Jan. 4 2011)
  • Language: English
  • ISBN-10: 0312430000
  • ISBN-13: 978-0312430009
  • Product Dimensions: 21 x 14 x 1.7 cm
  • Shipping Weight: 159 g
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Bestsellers Rank: #8,853 in Books (See Top 100 in Books)


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7 of 7 people found the following review helpful By Rodge TOP 50 REVIEWER on May 7 2010
Format: Hardcover
This book seems to make a pretty strong case for the use of checklists. Of course we are exposed to more and less effective uses of checklists through the course of this book, and Gawande's experience limits us primarily to the realm of surgery, although he does get us out of the operating where he can.

The key to the believability of what he proposes here is a communication checklist and also a warning not to use checklists to do our jobs for us (i.e. don't put everything on the checklist, just key tasks that mustn't be missed or that are more frequently missed).

Of course, the challenge is in the implementation, which takes more work than making the case.
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6 of 6 people found the following review helpful By Colin Redfern on April 6 2010
Format: Hardcover
An excellent read and opens ones eyes to how the simplest of mistakes cause the greatest problems and how easily they can be avoided:
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1 of 1 people found the following review helpful By Lucy Marie on Feb. 20 2014
Format: Hardcover Verified Purchase
This is one of those books that everyone who has a job should read. Loved the examples and am still using it in my life a year after I read it.
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1 of 1 people found the following review helpful By John M. Ford TOP 100 REVIEWER on Feb. 23 2013
Format: Kindle Edition
Atul Gawande is a physician interested in improving surgical practice. He reviews surgical cases with disastrous outcomes that could have been prevented and cites research claiming that nearly half of deaths that occur in surgery are in fact preventable. We read a detailed analysis of a drowning accident in which the young victim's life was saved against all odds. Why? Because the hospital staff had discussed and practiced the procedures to treat cold-water drowning ahead of time. They used no new knowledge; they just coordinated and communicated more effectively.

Gawande examines how human beings do things. There are two reasons we fail at complex tasks. The first is ignorance. We correct it by conducting research and building schools to increase our knowledge. The second and more common reason for failure is ineptitude--the right knowledge is available, but we do not apply it correctly. People continually forget, are distracted, or skip steps because they seem unimportant. This problem lurks below the radar; we don't recognize it, let alone try to solve it. Instead we send people off for more training to increase their knowledge.

What is needed instead is a simple way to remind people of what they know at the right time to make a difference. We have an answer, we just aren't using it. "Checklists seem to provide protection against such failures. They remind us of the minimum necessary steps and make them explicit. They not only offer the possibility of verification, but also instill a kind of discipline of higher performance."

The author examines checklists used by airline pilots, building contractors, investors and other physicians. In these professions work has become too complex for even a talented individual to perform alone.
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By Linds on Feb. 1 2014
Format: Paperback Verified Purchase
everyone in every field, should read this book. A great way to ensure things get done properly so that future disasters can be avoided if not eliminated..............
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Format: Kindle Edition
Just read if, you'll see. There is a great lesson in there. Checklists will make significant difference in the results of whatever endeavour, not matter how simple nor complex, you undertake. If you value results, you will appreciate this book.
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By Brad on Oct. 28 2011
Format: Paperback
Good book. A great example of how lists can reduce human error. A great insight into the medical and aviation worlds as well! Worth the read.
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