About the authors
Preface
PART ONE Coaching-the new technology for learning and change
Chapter 1 Coaching at work today
Chapter 2 Change in organisations
Chapter 3 The coaching process-guidelines and protocols
PART TWO Coaching tools and techniques
Chapter 4 Assessment issues and profiles
RChapter 5 Personality as a coaching tool
Chapter 6 Taking ownership
Chapter 7 Self-awareness
Chapter 8 Dialoguing
Chapter 9 Working with self-limiting beliefs
Chapter 10 Dealing with emotions
Chapter 11 Overcoming resistance
Chapter 12 Non-verbal communication
Chapter 13 Relaxation, meditation, visualisation and trance states
Chapter 14 Problem-solving techniques
Chapter 15 Role-playing
Chapter 16 Journalling and mind-mapping
Chapter 17 Evaluation
PART THREE Practice management and future trends
Chapter 18 Establishing and marketing a coaching practice
Chapter 19 Future trends and issues in coaching
Glossary
Bibliography
Index
