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The Etiquette Advantage In Business [Hardcover]

Peggy Post
4.6 out of 5 stars  See all reviews (12 customer reviews)

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Emily Post's The Etiquette Advantage In Business 2e: Personal Skills for Professional Success Emily Post's The Etiquette Advantage In Business 2e: Personal Skills for Professional Success
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Book Description

Oct. 28 1999

Who says nice guys finish last? In today's competitive business environment, good sense and everyday manners can make the difference between getting ahead and being left behind.In The Etiquette Advantage in Businessetiquette authorities Peggy Post and Peter Post show you how to meet the challenges of the business world with the kind of self-confidence and poise that will propel you to the top.

Written for business people across the board, from the junior and mid-level range to upper management, from the home office worker to the overseas traveler, this comprehensive resource addresses all of the pressing issues in today's workplace.The Posts show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients, and close deals--everything you need to know to get ahead in your career.In addition, they offer up-to-the-minute advice on such hot button issues as sex in the workplace, worker privacy, hiring and firing, and the relaxed standards on formality that are sweeping across many industries.

You'll also find practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at conventions and trade shows.There are tips on interviewing and conducting successful job searches; guidelines for business entertaining, from the company picnic to formal dinner parties; advice on using the latest technologies effectively--and courteously--and much more, including a detailed primer on the social customs you need to know when doing business abroad.

The CEO interview.the sales presentation to the board of directors.Dinner with the boss.Your assistant's annual review.The company picnic.The first meeting with a new client the start-up of your own business.The gift for your overseas host.

No matter the situation in which you find yourself, The Etiquette Advantage in Business will help you face the challenges of the corporate world with confidence.As today's workplace becomes increasingly more competitive, personal skills can make all the difference.Peggy Post and Peter Post will show you how to use everyday manners to get the results you want--and put yourself on the road to success.

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Product Details

Product Description

From Library Journal

Peggy Post, the third generation of Post etiquette experts, and brother-in-law Peter Post have run a marketing-PR firm for 15 years. Here, they offer tips on interviewing and office courtesy; good telephone, e-mail, and correspondence manners; trade-show conduct; running a productive meeting; business entertaining; and doing business in a variety of countries. The authors also discuss a manager's obligations and responsibilities and address business clothing for men and women in separate chapters. The chapters are organized so that users can quickly turn to their areas of interest. Because of its thoroughness, this title would be very useful as a reference source. For the circulating collection, get Susan Morem's How To Gain the Professional Edge (Better Bks., 1997).ASusan C. Awe, Univ. of New Mexico Lib., Albuquerque
Copyright 1999 Reed Business Information, Inc.

About the Author

Peggy Post represents the third generation of Post authors, the recognized authorities on etiquette.Peggy has provided etiquette advice to some of America's top corporations, drawing on a thirty-year career that has included work in the travel, banking, and relocation management industries.She writes monthly etiquette columns in Good Housekeeping and Parents, and has appeared on syndicated programs, including The Oprah Winfrey Show, Good Morning America, and Today; and in hundreds of newspapers and radio stations across the country.She is married to Emily's great-grandson Allen, and the couple resides in Florida.

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Customer Reviews

4.6 out of 5 stars
4.6 out of 5 stars
Most helpful customer reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars Best book on subject Oct. 8 2001
This is by far the best business etiquette book on the market. The freshness and depth of the Writing and Speaking chapters alone make it worth the price. Never stodgy, the book covers all the bases with clarity and wit.
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3 of 4 people found the following review helpful
1.0 out of 5 stars If you were born in a cave Oct. 4 2001
If you were born in a cave, frequently ask people whether it is day or night, eat with your mouth open, and have absolutely no common sense, THIS IS THE BOOK FOR YOU!
Assumes absolutely NO experience in interpersonal relations.
However, those who do have limited experience functioning in human society should seek more advanced texts. Very basic!
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2 of 2 people found the following review helpful
5.0 out of 5 stars Best in Class Jan. 22 2002
By ebd9242
We provide this book to undergraduate students enrolled in a business-engineering program to prepare them for situations they may encounter in their first jobs. These situations frequently fall into the "what you don't know you don't know" category of student knowledge.
Besides preparing them for their first encounters with formal behavior in "informal" business situations (often in job interviews), this book we believe will serve as a useful reference for them as they advance into management. The book is well-organized and well-written. It covers a number of very specific situations that, even if they never occur in one's direct experience, convey the elements of common sense and consideration that underly all etiquette.
The authors thankfully avoid spending time on how to arrange the seating at a state dinner or how to address the Belgian ambassador, a common mistake in books of this genre. What they offer is practical, useable advice on the types of real social interactions that occur in business. A very useful book and well worth the price. Definitely five stars.
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1 of 1 people found the following review helpful
5.0 out of 5 stars A definite career booster!! April 12 2003
By A Customer
This book is very informative! It contains many practical applications that we all take for granted from time to time. Subjects such as non-verbal communications, eye contact, introducing acquaintances...this book has it all! And it's appicable to every aspect dealing with people, both socially and in a business setting! A true survival guide...it boosted my confidence, and has boosted my career to new heights!!!!
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1 of 1 people found the following review helpful
5.0 out of 5 stars An excellent all-around etiquette book. April 14 2002
This book is filled with practical advice for practically every occasion. I bought The Etiquette Advantage years ago, and it helped me tremendously. Now, I work in Career Counseling and have passed along the information to many grateful people.
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1 of 1 people found the following review helpful
5.0 out of 5 stars A great read Jan. 17 2002
By A Customer
A friend gave me this book, and I could barely quit browsing it. Some of the information may be old hat, but the book works as a comprehensive guide to business etiquette. And the witticisms buried here and there gave me a good laugh.
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Most recent customer reviews
5.0 out of 5 stars A real winner
The Posts cover business etiquette so well that anyone will benefit from the information in this book. A terrific job in every respect!
Published on July 6 2003
5.0 out of 5 stars A great read
A friend gave me this book, and I could barely stop browsing. Some of the information may be old hat, but the book works as a comprehensive guide to business etiquette. Read more
Published on Jan. 17 2002
5.0 out of 5 stars Excellent Reference
Recent graduates and seasoned professionals alike will benefit from the concise and helpful coverage of every conceivable etiquette question in this hefty volume. Read more
Published on April 18 2001
5.0 out of 5 stars How To Succeed In Business!
A must-read for anyone who aspires to handle challenging business situations with skill and grace. The Posts provide guidance in navigating the choppy waters of the business world... Read more
Published on June 26 2000 by Isadora Fox
5.0 out of 5 stars Key Reference Guide
This is the complete and full listing of Etiquette in Business. The Posts have done a great job of bringing together a great deal of information into an easy to read format. Read more
Published on April 25 2000 by Clint Greenleaf
Before I sent my young staff out into the professional world, I asked them to read this book. I thought it might help them learn basics like how to handle themselves in a business... Read more
Published on March 7 2000 by Diana Amsterdam
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