The Etiquette Advantage In Business Hardcover – Oct 28 1999
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From Library Journal
Peggy Post, the third generation of Post etiquette experts, and brother-in-law Peter Post have run a marketing-PR firm for 15 years. Here, they offer tips on interviewing and office courtesy; good telephone, e-mail, and correspondence manners; trade-show conduct; running a productive meeting; business entertaining; and doing business in a variety of countries. The authors also discuss a manager's obligations and responsibilities and address business clothing for men and women in separate chapters. The chapters are organized so that users can quickly turn to their areas of interest. Because of its thoroughness, this title would be very useful as a reference source. For the circulating collection, get Susan Morem's How To Gain the Professional Edge (Better Bks., 1997).ASusan C. Awe, Univ. of New Mexico Lib., Albuquerque
Copyright 1999 Reed Business Information, Inc.
About the Author
Peggy Post represents the third generation of Post authors, the recognized authorities on etiquette.Peggy has provided etiquette advice to some of America's top corporations, drawing on a thirty-year career that has included work in the travel, banking, and relocation management industries.She writes monthly etiquette columns in Good Housekeeping and Parents, and has appeared on syndicated programs, including The Oprah Winfrey Show, Good Morning America, and Today; and in hundreds of newspapers and radio stations across the country.She is married to Emily's great-grandson Allen, and the couple resides in Florida.
Inside This Book(Learn More)
Top Customer Reviews
Besides preparing them for their first encounters with formal behavior in "informal" business situations (often in job interviews), this book we believe will serve as a useful reference for them as they advance into management. The book is well-organized and well-written. It covers a number of very specific situations that, even if they never occur in one's direct experience, convey the elements of common sense and consideration that underly all etiquette.
The authors thankfully avoid spending time on how to arrange the seating at a state dinner or how to address the Belgian ambassador, a common mistake in books of this genre. What they offer is practical, useable advice on the types of real social interactions that occur in business. A very useful book and well worth the price. Definitely five stars.
They don't teach this stuff in business school.
This isn't a rulesy book. The etiquette isn't handed down as law or must-dos; rather it is practical, real, down-to-earth, useful advice for everybody who needs to succeed in a professional or corporate environment. There is LOADS of practical information in these 550 pages: everything from how to write a Policies and Procedures Manual (information I might actually need if my business keeps growing) to the proper use of business cards (and how to make them look good). The book is also, dare I say, moral or ethical in its viewpoint: it posits that doing things courteously, considerately, thoughtfully and honestly, is THE SAME AS doing them in a way that helps you be a winner. I like that. I think it's true.
You can use the book either as a read-through or as a spot reference. For example, if you're about to go to your first trade show or convention, read the four pages on the subject, and you'll know EVERYTHING you need -- including such details as precisely where to wear your name tag. (This, like all the information given, is in here not for propriety's sake but for real reasons; the best place to wear your name tag is the place it best communicates your name.)
Even an old hand at grammar found a few useful tips in the excellent sections on business writing.Read more ›
Most recent customer reviews
The Posts cover business etiquette so well that anyone will benefit from the information in this book. A terrific job in every respect!Published on July 6 2003
A friend gave me this book, and I could barely quit browsing it. Some of the information may be old hat, but the book works as a comprehensive guide to business etiquette. Read morePublished on Jan. 17 2002
A friend gave me this book, and I could barely stop browsing. Some of the information may be old hat, but the book works as a comprehensive guide to business etiquette. Read morePublished on Jan. 17 2002
This is by far the best business etiquette book on the market. The freshness and depth of the Writing and Speaking chapters alone make it worth the price. Read morePublished on Oct. 8 2001 by Senior Wall Street event planner
If you were born in a cave, frequently ask people whether it is day or night, eat with your mouth open, and have absolutely no common sense, THIS IS THE BOOK FOR YOU! Read morePublished on Oct. 4 2001 by Grant F. Smith