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Review
"Emotional intelligence" - the secret to gaining a competitive edge - here's a road map for developing emotionally intelligent coaches. -- David Grudermeyer, Ph.D. & Rebecca Grudermeyer, Psy.D., Directors of Willingness Works, and co-authors of Collier's 1997 Mental Health Book of the Year, Sensible Self-Help.
The Heart of Coaching creates a shared vocabulary and high-performance focus that will get results in any organization! -- Skip Oppenheimer, Chairman/CEO, Oppenheimer Companies, Inc.
The concept of Boss as Coach is a compelling one, and Transformational Coaching will define leadership in the 21st Century. Tom Crane provides a mechanism for individual and organizational change that will add enormous value to people and their organizations. -- Eric Mokover, Asst. Dean and Director, MBA Program, The Anderson School of Management, UCLA
The concept of Boss as Coach is a compelling one, and Transformational Coaching will define leadership in the 21st Century. -- Eric Mokover, Asst. Dean and Director, MBA Program, The Anderson School of Management, UCLA
The most overlooked and underestimated secret to gaining the competitive edge in business is "emotional intelligence." The Heart of Coaching provides a brilliantly practical and long overdue 3/4 road map for developing executives and managers into emotionally intelligent coaches. A must read-and-use for anyone who has realized that building success requires the know-how to compassionately foster self-responsibility and collaboration in teams. -- David Grudermeyer, Ph.D. & Rebecca Grudermeyer, Psy.D., Directors of Willingness Works, and co-authors of Collier's 1997 Mental Health Book of the Year, Sensible Self-Help.
This process works! It gets to the truth…with heart...a rare book full of common sense and applicability. -- James E. Newton, CEO, Newton Learning Corporation
This provides a powerful communication process that insures “connection and comprehension” occur between the coach and the coachee. -- Craig Neilsen, Ph.D., Director, Organizational Effectiveness and Learning, Micronpc.com
This work is right on point! Performance management is the business issue of our times and coaching is THE requisite skill for all leaders who need to get the best from their teams. Every practitioner will benefit from Tom's contagiously passionate approach, guaranteed to help you and your team. -- C.O. Woody, Senior Vice President, Florida Power & Light --This text refers to an out of print or unavailable edition of this title.
The Heart of Coaching creates a shared vocabulary and high-performance focus that will get results in any organization! -- Skip Oppenheimer, Chairman/CEO, Oppenheimer Companies, Inc.
The concept of Boss as Coach is a compelling one, and Transformational Coaching will define leadership in the 21st Century. Tom Crane provides a mechanism for individual and organizational change that will add enormous value to people and their organizations. -- Eric Mokover, Asst. Dean and Director, MBA Program, The Anderson School of Management, UCLA
The concept of Boss as Coach is a compelling one, and Transformational Coaching will define leadership in the 21st Century. -- Eric Mokover, Asst. Dean and Director, MBA Program, The Anderson School of Management, UCLA
The most overlooked and underestimated secret to gaining the competitive edge in business is "emotional intelligence." The Heart of Coaching provides a brilliantly practical and long overdue 3/4 road map for developing executives and managers into emotionally intelligent coaches. A must read-and-use for anyone who has realized that building success requires the know-how to compassionately foster self-responsibility and collaboration in teams. -- David Grudermeyer, Ph.D. & Rebecca Grudermeyer, Psy.D., Directors of Willingness Works, and co-authors of Collier's 1997 Mental Health Book of the Year, Sensible Self-Help.
This process works! It gets to the truth…with heart...a rare book full of common sense and applicability. -- James E. Newton, CEO, Newton Learning Corporation
This provides a powerful communication process that insures “connection and comprehension” occur between the coach and the coachee. -- Craig Neilsen, Ph.D., Director, Organizational Effectiveness and Learning, Micronpc.com
This work is right on point! Performance management is the business issue of our times and coaching is THE requisite skill for all leaders who need to get the best from their teams. Every practitioner will benefit from Tom's contagiously passionate approach, guaranteed to help you and your team. -- C.O. Woody, Senior Vice President, Florida Power & Light --This text refers to an out of print or unavailable edition of this title.
Book Description
More and more leaders and their organizations are becoming convinced in the business case for creating a "coaching culture". This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization.
For this to occur, a common coaching approach driven by coaching UP, DOWN, and SIDEWAYS is necessary. Coaching flows in all directions to managers, peers, and direct reports. Coaching becomes the normal "way we do things around here."
The premise of "The Heart of Coaching" was never more true. "As coaching becomes a predominant cultural practice...it will create a performance-focused, feedback-rich organization capable of creating and sustaining a competitive advantage."
This "Second Edition" makes the use of the enhanced coaching model easier to use than ever, since it now includes a colorized snapout reference card. Additionally, several powerful enhancements of the Transformational Coaching methodology make it one of the most comprehensive, and systematic approaches to coaching you will find today.
It guides leaders, managers, and entire teams who want to enhance or master their coaching skills through 2 critical aspects of coaching: 1. establishing authentic, healthy and respectful coaching relationships, and 2. organizing and conducting the actual coaching conversations that lead to commitments for positive results that both the coach and the coachee are willing to support.
Inside This Book
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Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
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Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
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Most helpful customer reviews
8 of 8 people found the following review helpful
5.0 out of 5 stars
The Best Yet.,
By
This review is from: The Heart of Coaching: Using Transformational Coaching to Create a High-performance Coaching Culture (Paperback)
I own no less than 30 books on coaching and giving performance feedback, and this is the best yet. I say this for three reasons. It is structured around an easy-to-understand model. It is detailed enough to be genuinely useful without being overwhelming. And lastly, it advocates a strong philosophy of genuine caring that is essential to effective coaching. You can bury people in skills training, but they won't do it in the real world unless they have beliefs and values that support this difficult set of management skills. Coaching is easy to talk about, hard to do. This book makes it clear what to do and also encourages the reader to actually do it.
7 of 7 people found the following review helpful
5.0 out of 5 stars
Life Changing Skills,
By Jill Keller Bonneau (Southeastern US) - See all my reviews
This review is from: The Heart of Coaching: Using Transformational Coaching to Create a High-performance Coaching Culture (Paperback)
As a senior manager with a major international manufacturing entity, I am continually educating my superiors, peers and subordinates about the value of developing exceptional coaching skills. After extensive research, The Heart of Coaching was the written vehicle we chose to develop these skills within our organization. The most important aspect of this work, that sets it apart from all others, is it's focus on changing yourself and your own behavior rather than changing others. It is written with a simplicity that creates immediate understanding of the most effective behaviors of leaders who combine "heart" with results. The results in our organization have been astounding. Not just a change in the effectiveness of individuals, but a cultural evolution.
4 of 4 people found the following review helpful
5.0 out of 5 stars
Should be on the bookshelf of every organizational leader!,
By Tom Brown, PhD : shamantom@aol.com (Cincinnati, Ohio) - See all my reviews
This review is from: The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Culture (Paperback)
I was in the middle of reading Dan Goleman's book, WORKING WITH EMOTIONAL INTELLIGENCE. I kept thinking, "This is great, but how does one apply the concepts?" Then one of my colleagues gave me a copy of THE HEART OF COACHING. It answered my question. Tom Crane has written a clear and concise book. His ideas on "transformational" coaching as an ongoing cycle of creating a solid "foundation", developing a "learning loop", and "forwarding the action" is a practical description of how to create empowerment and high performance in any organization. I am recommending this highly readable and extremely useful guide to all who are interested in putting the"heart" back into the work we all do.
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