8 of 8 people found the following review helpful
5.0 out of 5 stars
Selling - Spiritual Service?, May 4 2009
By Cathy Perkins - Published on Amazon.com
This review is from: The Heart of Marketing: Love Your Customers and They Will Love You Back (Paperback)
Do you like to sell? If so, do you like to 'hard sell' people? I don't like either so was very bad at selling. Then I found Judith and Jim and their book, "The Heart of Marketing: Love Your Customers and They Will Love You Back."
Here is what convinced me -
"When someone has a problem they can't solve by themselves--and you have a solution in the form of a product or service -- you have an ethical,even moral obligation to make your solution available to as many people as you can.
If you don't,you short change your own creative spirit as well as your business. You shortchange all the people who need what you provide. And you short change Spirit or God, or whatever it is you deem to be The Source of All.
This point of view is fundamental to your larger success as a soft sell marketer."
I certainly never approached selling like that before but it made so much sense! What if we all approached selling with this attitude? Can you imagine how this world would change? It's mind boggling but I'd love to see it happen. Wouldn't you?
Read this book and do your part to help Judith and Jim carry this movement forward. What a world we will live in!
4 of 4 people found the following review helpful
3.0 out of 5 stars
a tad skeptical, May 27 2009
By Suzannah Scott-Hughes - Published on Amazon.com
This review is from: The Heart of Marketing: Love Your Customers and They Will Love You Back (Paperback)
Food for thought: almost all of the previous reviewers have a marketing tie to the authors by offering "free" special reports, or audio downloads when you buy this book via the author's website. Makes me question the objectivity of the reviews. Here's a quote from the author's web site about this book: "It's about your authenticity, transparency, respect, and partnership--so your customers and clients can clearly see who you are and what you bring to them so they can confidently do business with you."
Is it just me or is this tactic a bit hypocritical in light of the book's theme?
4 of 4 people found the following review helpful
5.0 out of 5 stars
Soul Saver, May 7 2009
By Kelly A. Cline - Published on Amazon.com
This review is from: The Heart of Marketing: Love Your Customers and They Will Love You Back (Paperback)
Since I've started using the soft-sell techniques from "The Heart of Marketing," my sales are up, repeat customers ask for me by name and for the first time in 6 years, I love my job, my customers and, most importantly, leave the office every day with my soul intact.