- Hardcover: 273 pages
- Publisher: Mcgraw-Hill Book Co. (Trade); 1 edition (Sep 30 1998)
- Language: English
- ISBN-10: 0075601036
- ISBN-13: 978-0075601036
- Product Dimensions: 22.9 x 15.7 x 2.8 cm
- Shipping Weight: 590 g
- Average Customer Review: 4.2 out of 5 stars See all reviews (6 customer reviews)
- Amazon Bestsellers Rank: #1,520,070 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Review
Chief Executives are finally demanding that IT be as fiscally accountable as all other areas of the business have been traditionally. . This book lays out an approach that can help. -- Max Staines, Director, Compass Analysis Canada Limited
Finally, a realistic view of the relationship between IT spending and business results! The Information Paradox reminds us that technology is a powerful enabler, but transforming technological capability into business results is a management, not a technical, responsibility. -- Dr. George E. Hare, President, George Hare & Associates, Inc.
John Thorp's direct, proactive solutions to those issues facing business executives and his roadmap to achieving successful results were right on target. -- Thomas L. Smith, President, Yellow Services, Inc.
The Benefits Realization approach offers a powerful and comprehensive set of new tools that help you understand the value and potential of technology in Business Transformation. -- Chris Gibbons, General Manager, Enterprise Computing, Microsoft Corporation
The Information Paradox helps IT leaders move beyond traditional task and time-driven project management into business actions required for successful change and value-added applications. -- Lee Meredith, Director of Finance, Clearnet Communications, Inc.
Today's CEO requires proof that investments in information technology drive improvements in business performance. DMR's Benefits Realization Approach helps meet the challenge: "prove the return of these investments." -- Keith Ellis, Vice-president, International Data Corporation Canada, Ltd. --This text refers to an out of print or unavailable edition of this title.
Finally, a realistic view of the relationship between IT spending and business results! The Information Paradox reminds us that technology is a powerful enabler, but transforming technological capability into business results is a management, not a technical, responsibility. -- Dr. George E. Hare, President, George Hare & Associates, Inc.
John Thorp's direct, proactive solutions to those issues facing business executives and his roadmap to achieving successful results were right on target. -- Thomas L. Smith, President, Yellow Services, Inc.
The Benefits Realization approach offers a powerful and comprehensive set of new tools that help you understand the value and potential of technology in Business Transformation. -- Chris Gibbons, General Manager, Enterprise Computing, Microsoft Corporation
The Information Paradox helps IT leaders move beyond traditional task and time-driven project management into business actions required for successful change and value-added applications. -- Lee Meredith, Director of Finance, Clearnet Communications, Inc.
Today's CEO requires proof that investments in information technology drive improvements in business performance. DMR's Benefits Realization Approach helps meet the challenge: "prove the return of these investments." -- Keith Ellis, Vice-president, International Data Corporation Canada, Ltd. --This text refers to an out of print or unavailable edition of this title.
Book Description
Enterprise Value Management – the next step in business value!
Considerable change has transpired in the years since the first edition of this book was published, yet the paradox remains – investments in IT-enabled business change are still not being consistently translated into business value:
· The dot.com bubble has burst
· Implementation of Supply Chain Management systems has slowed
· Significant challenges have arisen with Customer Relationship Management systems.
Organizations continue to invest heavily in information technology. Spending on IT remains the largest single capital investment for most enterprises. The goals vary from routine productivity improvement to enhanced customer service to business transformation. However, measuring and clearly demonstrating the business benefits achieved remains a management challenge.
This is the Information Paradox – the conflict between the widely held belief that information, and investment in IT to provide that information, is a “good thing” and the all too frequent reality that we cannot demonstrate a connection between IT investments and business results.
John Thorp and Fujitsu Consulting have continued to work with many clients around the world, implementing the Benefits Realization Approach – a unique, client-tested framework that introduces a benefits-focused mindset. Their experience has led to the understanding that the issues with IT value are merely a symptom of a broader business value problem, and to the development of a new, expanded approach – Enterprise Value Management.
A completely new Afterword outlines this new approach which goes beyond the challenge of IT value to provide a comprehensive value-driven organizational governance process. It builds on the foundation of benefits realization to help organizations manage value in an increasingly uncertain and real-time business environment. It takes readers to a new level of understanding.
Regardless of your industry – from service to manufacturing – or your function – from sales to production to distribution – those who understand how to manage all their assets, including IT, to drive real business value will be the winners in the emerging knowledge economy.
--This text refers to an alternate Hardcover edition.
Inside This Book
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First Sentence
In Part I, we introduce our Benefits Realization Approach which has been developed in hundreds of consulting assignments with clients of the Fujitsu Consulting in response to their asking us: Where are the business results? Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
In Part I, we introduce our Benefits Realization Approach which has been developed in hundreds of consulting assignments with clients of the Fujitsu Consulting in response to their asking us: Where are the business results? Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
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Most helpful customer reviews
3 of 3 people found the following review helpful
5.0 out of 5 stars
Excellent synthesis of ideas on getting value back from IT,
By A Customer
This review is from: The Information Paradox: Realizing the Business Benefits of Information Technology (Hardcover)
Well-structured well-written thought-provoking book. Good mix of theoretical and case-study materials. Clearly introduces useful models and analytical methods. Applies the balanced scorecard approach to IT value measurement, linked with an emphasis on sound programme management/control to constrain IT costs. The bottom line: a darn good read!
2 of 2 people found the following review helpful
5.0 out of 5 stars
A new approach to IT investment and business results,
By "kavgh" (Toronto) - See all my reviews
This review is from: The Information Paradox: Realizing the Business Benefits of Information Technology (Revised Edition) (Hardcover)
This book helps to understand why some of IT projects don't bring the expected business results. The book lays a new approach to help mapping between Information Technology investments and achieving business values.
2 of 2 people found the following review helpful
5.0 out of 5 stars
A refreshing view of IT investment and business results,
By "kavgh" (Toronto) - See all my reviews
This review is from: The Information Paradox: Realizing the Business Benefits of Information Technology (Revised Edition) (Hardcover)
This book helps to understand why some of IT projects don't bring the expected business results. The book lays a new approach to help mapping between Information Technology investments and achieving business values.
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