I am a true-blue, dyed-in-the-wool Bergmaniac. I frequently check in to Amazon to see whether new DVD releases have been made of Bergman's films. So it was with joy that I pre-ordered "The Ingmar Bergman Collection", which contains several of my favorites that I have been waiting months to acquire. Much to my suprise, I am informed HERE, informally, not by Amazon officially, that the DVDs have been improperly transferred with poor aspect ratios. Unfortunately, I heard too late. So, here I am with the box of DVDs unopened, and I'm furious that I must send them back! Despite frequent emails today to Amazon AND MGM, I have yet to hear a word on how this has happened, and I had to have outside confirmation from [...] that MGM has officially issued a recall. On February 7th. Too late for my order, obviously. Amazon: you need to have an 800 phone number, and your email responses need to be more specific, not just the canned "send it back to us if you have a problem" standard email. MGM: Shame, Shame, Shame, and particularly a BERGMANESQUE SHAME on you for so carelessly issuing these DVDs. I've learned a lesson here. I'll never let my anticipation run away with me again. Don't pre-order anything from Amazon! Don't order until you know others are pleased with the product. Why, if this product has been recalled, is this product still for sale on the website without a disclaimer? I'm so disappointed.