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The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People [Paperback]

Gary D Chapman , Paul E. White
4.2 out of 5 stars  See all reviews (4 customer reviews)
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Book Description

Sept. 19 2012
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman and Paul White, applies the love language concept to the workplace. This book helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout. Ideal for both the profit and non-profit sectors, the principles presented in this book have a proven history of success in businesses, schools, medical offices, churches, and industry. Each book contains an access code for the reader to take a comprehensive online MBA Inventory (Motivating By Appreciation).

The inventory is designed to provide a clearer picture of an individual's primary language of appreciation and motivation as experienced in a work-related setting. It identifies individuals' preference in the languages of appreciation. Understanding an individual's primary and secondary languages of appreciation can assist managers and supervisors in communicating effectively to their team members.

Frequently Bought Together

The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People + The Five Love Languages: The Secret to Love that Lasts + The 5 Love Languages of Children
Price For All Three: CDN$ 38.98

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Customer Reviews

4.2 out of 5 stars
4.2 out of 5 stars
Most helpful customer reviews
4.0 out of 5 stars Pretty good book March 5 2014
Format:Kindle Edition|Verified Purchase
If you've already read the book on the languages of love you'll probably feel like you're just getting a more detailed account and more examples of how to apply those to your business. Pretty sweet ideas too.
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By M. MacD
Format:Paperback|Verified Purchase
We have so much conflict and pettiness in the workplace right now. I shared a phrase from this book with my boss and she immediately asked to borrow the book to read. I am optimistic about what it will do for our workplace.
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3.0 out of 5 stars Great points April 28 2013
Format:Paperback|Verified Purchase
I am currently in the process of reading it but I wanted to write a review. I like the concept of the book...the idea that not everyone wants to hear "thank you". Some people prefer acts of kindness or spending quality time with their manager as a sign of appreciation. Personally I find the book a bit slow. They seem to explain things that really don't need an explanation (e.g. spending time with co-workers or it). I would recommend the book for the ideas but just be prepared that you might end up skipping a few paragraphs here and there.
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5.0 out of 5 stars Everyone should read this book March 11 2013
Format:Hardcover|Verified Purchase
We all need to be appreciated, Understanding what each individual values from an appreciation perspective, will take the process of appreciation forward significantly. If we only took the time to understand others we certainly could make a huge difference in their lives.
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Most Helpful Customer Reviews on (beta) 4.4 out of 5 stars  114 reviews
31 of 33 people found the following review helpful
5.0 out of 5 stars GREAT GUIDANCE FOR OFFICE HARMONY July 28 2011
By Administrator16 - Published on
I was so impressed with the book The 5 Languages of Appreciation in the Workplace. It was an easy read and had some amazing information. I was already a fan of Dr. Chapman's 5 Love Languages books which has empowered my marriage and my relationships with my children so as an office administrator I thought that I would give the Appreciation in the Workplace book a try. I was a surprised to find that my language of appreciation at work is different than my love languages with my spouse and children. It also opened my eyes to why I feel so unsettled when an employee tries to help me on a project. (Acts of Service is my least valued language in the workplace.) I have already done some research on the website for the book and am talking to my director about purchasing training kits for the rest of the management team and then eventually the staff. I have also given the book to my husband who is a production manager (even though I practically read the entire book out loud to him because I was so excited about the information in the book) so that he can show appreciation to his team too.

I would recommend this book to EVERYONE that works or volunteers with others. Especially those in a supervisory position.
15 of 17 people found the following review helpful
5.0 out of 5 stars Practical Guide to Appreciating Others July 27 2011
By Thaddeus P Bartlett - Published on
Format:Kindle Edition
This book is a quick read that explains how different people like to receive appreciation in different ways. For you hard-nosed numbers-crunchers out there, the authors do a good job making a business case for showing appreciation at work. The book is a good balance between head and heart. You need to show appreciation only when you really mean it, but you also need to intentionally focus your behavior toward others in a way that will make them feel appreciated. [And the type of appreciation you like may be very different from what your coworker likes.]

The book comes with a link and password to a web-based survey to help you identify your own languages, so you can share with others what sort of appreciation is most meaningful to you. But the most valuable use for the survey will be in giving it to others, so you can find out how to most effectively show appreciate toward them.

I work in corporate training and development, and there is no shortage of assessments that people use for trying to understand others. Each of these has its own strengths, but most of them require a fairly intense amount of study and practice to be of practical value. The value in the 5 Languages approach is that it is intuitive, easy to remember, and easy to act upon.
15 of 17 people found the following review helpful
5.0 out of 5 stars Appreciation versus performance reviews July 27 2011
By RichardM - Published on
Really enjoyed the book. I came from a large retailer where our focus was on performance reviews and everyone turned it on at the mid-year point and at the end of the year. What was missing was appreciation and encouragement and that's where this book spoke to me. It's amazing what can happen to people when you offer them a little appreciation especially in their own language.
I'm familiar with the original book but didn't really see the connection to the corporate world until I read this book. There are some great examples and action items on what you can do for each language.
Our approach was to do the "blanket" approach and assume that everyone would "love" the gift or the annual luncheon. It was interesting - there were some people who would give away their gift or not show up for the lunch, and later you would hear them complain about these approaches. This book made me think - what would happen to our company if we learned to appreciate people in the language that speaks to them most.
Thanks for the insight!
8 of 10 people found the following review helpful
3.0 out of 5 stars I felt a little scammed.... Dec 26 2011
By A. White - Published on
Format:Kindle Edition|Verified Purchase
While this book was good at outlining the different appreciation languages, I felt a little scammed. First, the book had a feel like it was trying to sell me on the co-author's consulting skills to help me better apply the book's principles. Second, the actual survey isn't in the ebook version (not sure about the print version). Considering that the print version of the other Love Language books contains the survey, I felt this was a huge miss. You can take the survey on line and get your results sent to you, but somehow I feel this is really just a marketing ploy to get my e-mail address and send me spam I don't want. In all, the book had some good thoughts, but executing them isn't something you can do with the ebook alone.
7 of 9 people found the following review helpful
5.0 out of 5 stars We've had great success with this in our office July 27 2011
By MattB - Published on
I've been a huge fan of the 5 Love Languages for a long time, so I was incredibly excited to see this workplace format come out. I'm not a big reader, but figured it would be a while before this was made into a movie, so I took the plunge and read it. The book was quick and easy to read, and kept my attention, which isn't always easy to do on paper.

The principles behind this book are a tremendous benefit to any company, regardless of how good or bad the company's office dynamics are, and are relevant enough that everyone gets it and sees how it applies to them.

I started by using this as a test study with one department in our company, and have had such great success that we're now in the ending stages of rolling it out to the rest of the company one department at a time. Already I've seen an increased level of understanding how individuals express and receive appreciation in the workplace. Our office is running smother and there seem to be fewer "flare ups" of tempers and personality differences.
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