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From Publishers Weekly
The Chernobyl atomic-plant explosion, observes Dorner, was entirely due to human error involving the breaking of safety rules by a team of experts who reinforced one another's puffed-up sense of competence. This German psychology professor believes people court failure through sloppy or ingrained mental habits, whether the mistakes involve cleaning dead fish out of a garden pool, adding rooms to a schoolhouse, launching economic development programs in Africa or forecasting oil prices or the scope of the AIDS epidemic. Things go wrong, according to Dorner, because we focus on just one element in a system complicated by interrelationships; we apply corrective measures too aggressively or too timidly; we ignore basic premises, overgeneralize, follow blind alleys, overlook potential side effects and narrowly extrapolate from the moment, basing our predictions of the future on those aspects of the present that bother or delight us the most. This ingenious manual will assist problem-solvers in all fields.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
From Library Journal
Things going wrong is an all-too-common modern management experience. Pressed for time, an administrator makes a hasty decision that remedies the problem but creates myriad new problems for someone else. Dorner (psychology, Univ. of Baumberg, Germany), an authority on cognitive behavior, questions whether or not our habits of thought measure up to the systemic demands of profound problems such as environmental degradation, nuclear weapons build-up, terrorism, and overpopulation. Using computer-simulated "real world" scenarios, he measured his test subjects's problem-solving performances over time, and, not surprisingly, discovered that people court failure in predictable patterns?from simple confusion and misperception to short attention spans and unwillingness to change tactics. All is not lost, however, for Dorner suggests that despite the repeated failure, we can learn to recognize defective management behaviors and correct them. Dorner's "only the facts" approach is refreshing; he offers clear arguments, convincing evidence, and well-reasoned conclusions. One of the best management titles of the year, this is a necessary addition to both psychology and management collections of all types.?David R. Johnson, Fayetteville P.L., Ark.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
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1 of 1 people found the following review helpful
3.0 out of 5 stars
The Logic of Failure,
By A Customer
This review is from: The Logic Of Failure: Recognizing and Avoiding Error in Complex Situations (Paperback)
The frailty of human cognition is exposed and cleanly flayed by Dietrich Dorner (1996) in The Logic of Failure. As we face our flawed intellectual inheritance, we still have a right to feel elated because a weakness exposed is a weakness conquered. Dorner in Failure, indeed, gives us the tools to change our prescription from one of failure and well-intentioned catastrophe to one of humble vision and wisdom. Dorner has written no less than the formula for common sense. Failure resonated with me over and over again. Often, we bumble through life and occasionally, if we are very lucky, we have a few moments where suddenly ignorance is sloughed off and the worldview is changed with a mighty clap. It's the, of course, that's why that happened. Why didn't I see it sooner? Why didn't they see it sooner? With Dorner's work at last we have an explanation for why good people make big mistakes and more importantly a guide to avoid them.
5.0 out of 5 stars
Wow! Bloody brilliant!,
By
This review is from: The Logic Of Failure: Recognizing and Avoiding Error in Complex Situations (Paperback)
In clear language citing specific studies and without dogma, Dietrich Dorner, et al, shows why we make the wrong decisions and why, sometimes, we make the right ones. It does not have "An Answer" or even a simple set of rules to follow: different situations call for different responses, and The Logic of Failure clearly explains that.
5.0 out of 5 stars
Essential Reading for Business and Govt Leaders,
By Rai Chowdhary "Rai" (Austin, Texas) - See all my reviews
This review is from: The Logic Of Failure: Recognizing and Avoiding Error in Complex Situations (Paperback)
Wow - a superb analysis of why we fail even when doing things right! The lessons contained herein are invaluable to every professional, and more so for those who are in critical decision making and leadership roles. The fallacy of our thinking is something we dont like to admit or understand, this book reveals the pitfalls of the same. You will need some guts to read and understand this book since it will uncover flaws that you will probably hate to admit.In some places the translation could have been better, however that should not prevent anyone from reading this book. I suggest "Dont just read - but grasp the lessons." It may take more than one reading to get a better understanding, but that investment of time will be well worth the effort. Equally important - reflect on what you read as you try to assimilate the material discussed.
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