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The Problem Solving Memory Jogger: Seven Steps to Improved Processes [Spiral-bound]

Diane Ritter (Author), Michael Brasssard (Author)

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Book Description

Publication Date: January 2000 | ISBN-10: 1576810313 | ISBN-13: 978-1576810316 | Edition: Spi
Provides employees, at all levels, a proven and practical seven-step, problem-solving method that can easily be learned and used to remove barriers to higher levels of performance and, when necessary, to implement corrective measures. Spiral.

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Product Details

  • Spiral-bound: 158 pages
  • Publisher: Goal/QPC; Spi edition (January 2000)
  • Language: English
  • ISBN-10: 1576810313
  • ISBN-13: 978-1576810316
  • Product Dimensions: 16.1 x 12.1 x 1.1 cm
  • Shipping Weight: 91 g
  • Amazon Bestsellers Rank: #342,269 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.2 out of 5 stars  4 reviews
3.0 out of 5 stars Just fine. Dec 6 2012
By Jennifer Airheart - Published on Amazon.com
Amazon Verified Purchase
This was purchased for a class. I don't really remember loving or hating it,just that it worked well for class.
5.0 out of 5 stars Fantastic starter or reminder booklet Jun 12 2012
By Rusting - Published on Amazon.com
This is a booklet. I anticipated an actual book. However, that isn't really the point. This text is a great starting point for familiarizing oneself with process improvement. Follow the steps and you will see improvement.

It was a pretty quick read but refreshing to review.
5.0 out of 5 stars need to have Dec 26 2006
By Marcel Ekkel - Published on Amazon.com
Amazon Verified Purchase
Absolute great book!

The size allows it to carry around, and the tools and techniques described can be applied on the workfloor.

A great asset and should be on any project teamleader desk!

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