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The ROI of Human Capital: Measuring the Economic Value Of Employee Performance Hardcover – Jun 1 2000


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The ROI of Human Capital: Measuring the Economic Value Of Employee Performance + The New HR Analytics: Predicting the Economic Value of Your Company's Human Capital Investments + The HR Scorecard: Linking People, Strategy, and Performance
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Product Details

  • Hardcover: 316 pages
  • Publisher: AMACOM; 1 edition (June 1 2000)
  • Language: English
  • ISBN-10: 0814405746
  • ISBN-13: 978-0814405741
  • Product Dimensions: 23.1 x 15.2 x 3.3 cm
  • Shipping Weight: 635 g
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: #1,477,547 in Books (See Top 100 in Books)
  • See Complete Table of Contents


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First Sentence
In the closing years of the twentieth century, management has come to accept that people, not cash, buildings, or equipment, are the critical differentiators of a business enterprise. Read the first page
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2 of 2 people found the following review helpful By Robert Morris HALL OF FAMETOP 10 REVIEWER on Nov. 13 2000
Format: Hardcover
Perhaps you have already read The 8 Practices of Exceptional Companies. Fitz-enz adds substantially to his international renown with this more recent book in which he suggests all manner of ways to measure the economic value of human capital. In the Preface, he suggests that (in business terms) human capital be described as a combination of factors such as these:
• The traits one brings to the job: intelligence, energy, a generally positive attitude, reliability, commitment
• One's ability to learn: aptitude, imagination, creativity, and what is often called street smarts", savvy (for how to get things done)
• One's motivation to share information and knowledge: team spirit and goal orientation
As Fitz-enz then explains, Chapter 1 takes the first steps toward a methodology for measuring the return on investment (ROI) of human capital. Chapter 2 launches the process of finding the ROI of human capital from an unusual "starting point": rather than begin with process improvement at the lower organizational levels, focus at the highest possible levels on "the goals of the enterprise." Chapter 3 is the "bridge" between the enterprise and the human capital management levels. Chapter 4 brings us to "the drivers of all enterprise success": people." Chapter 5 integrates the three levels (enterprise, process or function, and people), combining them "in one end-to-end system of human capital valuation reporting." Chapter 6 moves to the next level: trending and predicting. Chapter 7 dissects five of the most common human resources and human capital initiatives, demonstrating HOW to find economic value in the workings of each. Chapter 8 reports on two of the longest-term, largest-scale studies of human capital management.
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By Rolf Dobelli on March 18 2003
Format: Hardcover
Jac Fitz-enz presents a breakthrough approach to measuring your return on investment (ROI) in human capital. This book could have been dull, dry and dusty in someone else's hands, but instead is absorbing and a pleasure to read. Using studies done by the Saratoga Institute - his own facility - and drawing upon the work of other researchers as well, the author places this new methodology in the context of today's business challenges, including e-commerce. He pinpoints satisfaction as the baseline value employees pursue, and shows how you will profit by working toward employee fulfillment. We from getAbstract highly recommend this book to those in human resources, and to managers, executives and entrepreneurs who run their own businesses.
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Format: Hardcover
This book is one of the most interesting publication come across. As a BIG 5 Consultant to implement HUman Capital Solutions, its important to have a new world picture for Human Resource. Away from the traditional practices of reporting HR performance and standard set of reports, this book highlights the new views and ideas.
It is worth to have in your bag, when you are going for a HR assignment. It impress the HR professionals...
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