If you are a new or even an experienced coach - this is the book for you. I wish I had known about this book 4 years ago when I began as a coach. It is one of the best that I have read and believe me, I have read many. The numerous charts in the back are very helpful and ready to use just as they are. Within a day of reading this, my conferences with teachers changed completely into more effective conversations that helped me save time and get down to the heart of the matter - student achievement!