- Hardcover: 288 pages
- Publisher: Wiley; 1 edition (Nov 10 2000)
- Language: English
- ISBN-10: 047138822X
- ISBN-13: 978-0471388227
- Product Dimensions: 24.9 x 15.7 x 2.4 cm
- Shipping Weight: 567 g
- Average Customer Review: 4.7 out of 5 stars See all reviews (15 customer reviews)
- Amazon Bestsellers Rank: #443,342 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
Review
"Eckes has turned this cutting edge management approach into easy-to-understand language..." (The TQM Magazine, Vol.14, No.1, 2002)
Book Description
Applying this revolutionary management strategy to drive positive change in an organization
Currently exploding onto the American business scene, the Six Sigma methodology fuels improved effectiveness and efficiency in an organization; according to General Electric's Jack Welch, it's the "most important initiative [they] have ever undertaken." Written by the consultant to GE Capital who helped implement Six Sigma at GE and GE's General Manager of e-Commerce, Making Six Sigma Last offers businesses the tools they need to make Six Sigma work for them--and cultivate long-lasting, positive results. Successful Six Sigma occurs when the technical and cultural components of change balance in an organization; this timely, comprehensive book is devoted to the cultural component of implementing Six Sigma, explaining how to manage it to maintain that balance. The authors address how to create the need for Six Sigma; diagnose the four types of resistance to Six Sigma and how to overcome them; manage the systems and structures; and lead a Six Sigma initiative. This book applies the Six Sigma approach to business operations across the organization--unlike other titles that focus on product development. Plus, it provides strategies, tactics, and tools to improve profitability by centering on the relationship between product defects and product yields, reliability, costs, cycle time, and schedule.
George Eckes (Superior, CO) is the founder and principal consultant for Eckes & Associates. His clients include GE Capital, Pfizer, Westin, Honeywell, and Volvo. Eckes has published numerous papers on the topic of performance improvement and is the author of The Six Sigma Revolution: How General Electric and Others Turned Process into Profits (0-471-38822-X) (Wiley).
Currently exploding onto the American business scene, the Six Sigma methodology fuels improved effectiveness and efficiency in an organization; according to General Electric's Jack Welch, it's the "most important initiative [they] have ever undertaken." Written by the consultant to GE Capital who helped implement Six Sigma at GE and GE's General Manager of e-Commerce, Making Six Sigma Last offers businesses the tools they need to make Six Sigma work for them--and cultivate long-lasting, positive results. Successful Six Sigma occurs when the technical and cultural components of change balance in an organization; this timely, comprehensive book is devoted to the cultural component of implementing Six Sigma, explaining how to manage it to maintain that balance. The authors address how to create the need for Six Sigma; diagnose the four types of resistance to Six Sigma and how to overcome them; manage the systems and structures; and lead a Six Sigma initiative. This book applies the Six Sigma approach to business operations across the organization--unlike other titles that focus on product development. Plus, it provides strategies, tactics, and tools to improve profitability by centering on the relationship between product defects and product yields, reliability, costs, cycle time, and schedule.
George Eckes (Superior, CO) is the founder and principal consultant for Eckes & Associates. His clients include GE Capital, Pfizer, Westin, Honeywell, and Volvo. Eckes has published numerous papers on the topic of performance improvement and is the author of The Six Sigma Revolution: How General Electric and Others Turned Process into Profits (0-471-38822-X) (Wiley).
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First Sentence
In my days as a practicing psychologist, I spent time as an inpatient therapist, working with severely ill patients, some of whom had to be medicated with drugs to just get them through the day without harming themselves or others. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
In my days as a practicing psychologist, I spent time as an inpatient therapist, working with severely ill patients, some of whom had to be medicated with drugs to just get them through the day without harming themselves or others. Read the first page
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Most helpful customer reviews
3.0 out of 5 stars
Highly Recommended!,
By
This review is from: The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits (Hardcover)
George Eckes' experience in quality control includes an instance where he had the temerity, just out of college, to ask W. Edwards Deming, then an octogenarian, to elaborate on his views about quality. "Those are the most stupid questions I have ever heard! Go read some of my books," the cantankerous quality czar responded. No one reading this volume can doubt that Eckes has done his homework ever since. His blend of experience, theoretical expertise and common sense make this a very effective Six Sigma manual, although it is a little light on case studies. One of the book's most valuable elements is Eckes' keen analysis of the pitfalls that can flush all your best Six Sigma intentions down the tubes, even as a row of consultants tell you it is a panacea for all your woes. We recommend this book to anyone who is about to call a consultant and venture into the Rasputin world of Six Sigma.
5.0 out of 5 stars
5 Stars= Six Sigma,
By A Customer
This review is from: The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits (Hardcover)
Having read or attempted to read an assortment of books on Six Sigma, I must say this one was an easy, informative read. The book reads like what it is, written by a person who has taught people Six Sigma skills for years. The author seems to have used Six Sigma tools on his teachings. He has found out what areas people have had trouble comprehending and has come up with easier ways of explaining it or provides examples.Could you read this book and come away knowing everything about Six Sigma there is to know. No, but this book will keep you interested, give you an excellent start. You could accomplish quite a bit with the tools provided here. I would strongly recommend this book to anybody interested in Six Sigma. If you are in business today and aren't aware of the ideas of Six Sigma you are missing out. I do have to admit to being a follower of W. Edwards Deming management methods for years and have always had a problem with Six Sigma "gurus" not admitting to using many of his ideas. I'm sure it helped win me over to see George Eckes giving Dr. Deming credit where credit is due.
4.0 out of 5 stars
The best book on Six Sigma,
By
This review is from: The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits (Hardcover)
I like the explanations and the format of this book. Sometimes authors try to help by including strange diagrams that confuse you. This book is simple and to the point, from a person who knows how to explain things. Other books I have seen just describe what Six Sigma is or try to show why the discipline works but nothing more. I would have liked a bit more technical definitions and procedures. I hope this author makes an expanded 6Sigma book with more technical stuff, clear color charts , better paper quality, and to follow a project though from begining to end. Another great book (although with similar limitations) is Design for Six Sigma, by Subir Chowdhury.Buy them both and compare the two disciplines.
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