- Hardcover: 448 pages
- Publisher: McGraw-Hill; 1 edition (April 27 2000)
- Language: English
- ISBN-10: 0071358064
- ISBN-13: 978-0071358064
- Product Dimensions: 15.7 x 3.9 x 23.1 cm
- Shipping Weight: 839 g
- Average Customer Review: 4.6 out of 5 stars See all reviews (21 customer reviews)
- Amazon Bestsellers Rank: #252,497 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Details |
Product Description
From Amazon
Six Sigma is a data-driven management system with near-perfect performance objectives that has been employed to notable acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neuman and Roland Cavanagh--associates in a firm providing Six Sigma implementation, training and management development services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results. The Six Sigma Way is their comprehensive self-help guide to adapting and using the system under various conditions. Its first two parts cover fundamentals and provide specific suggestions for aligning the process with individual needs and goals. (These include sections on balancing potential costs and benefits, clarifying objectives, and defining timeframes.) The final part, which comprises more than half the book, focuses on implementation through a detailed yet flexible five-step "roadmap" tied to a company's core processes, key customers, current performances, "high-potential improvement opportunities", and future practices. While the procedure is quite complex, diligent managers should be able to bring at least basic components to their organizations with the tools and techniques provided. --Howard Rothman, Amazon.com
Review
The Six Sigma Way is the second book this year looking at the hot new quality initiative. Toronto Globe & Mail 20000706
Inside This Book
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First Sentence
THE MOST CHALLENGING question confronting business leaders and managers in the new millennium is not "How do we succeed?" Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
THE MOST CHALLENGING question confronting business leaders and managers in the new millennium is not "How do we succeed?" Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most helpful customer reviews
3.0 out of 5 stars
A Breakthrough in "Boundaryless Thinking",
By A Customer
This review is from: The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (Hardcover)
From livejournal notrealnewsJack Welch, the retired CEO of General Electric, has hailed his recent affair with Harvard Business Review reporter Suzy Wetlaufer as a breakthrough in the business concept of "Boundaryless Thinking". "I could have easily spent the rest of my life trapped in the narrow view that my marriage meant lifelong monogamy," said Welch, a smug look on his face, "but with boundaryless thinking, I was able to take the concept of marriage in a whole new direction. Just like the things I did at GE." Boundaryless thinking was one of the tenants that allowed Welch to get GE out of the failing appliances business and into the credit business, which now comprises more than half of GE's corporate makeup. It was a concept Welch highly stressed and touted in his autobiography "Jack: Straight from the Gut." He intends to follow it up with a new book, "Cheating on your wife the Six Sigma Way: How CEO's of GE, Motorola, and Other Top Companies are Honing Their Extramarital Performance".
1.0 out of 5 stars
What a load of c***!,
By "hjk22" (Bremen, Germany) - See all my reviews
This review is from: The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (Audio CD)
I never read the book, but the CD is such a masterfully "abridged" version of the book that it manages to tell you for hour HOW WONDERFUL six sigma is, while totally neglecting to tell you WHAT SIX SIGMA ACTUALLY IS, or HOW IT IS IMPLEMENTED. In short, the CD contains nothing but self-marketing bull. If you have money to waste, go buy it.
4.0 out of 5 stars
The Six Sigma Way,
By Clifton Harrison (Atlanta, GA United States) - See all my reviews
This review is from: The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (Hardcover)
The book was very easy to follow. I found it especially helpful that the Six Sigma Way gave tips as to which chapters should be read for each level of Six Sigma implementation. Since my company already had it implemented and I was only reading the book for an understanding of what my company was doing, I was able to skip the unneeded portions about implementation. This was a big time saver.
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